Business Education

3 Early, Subtle Signs Your Business Is Headed for Trouble and How to Deal with Them

Everyone in business should know the famous quote from Ernest Hemingway’s 1926 novel, The Sun Also Rises, spoken by the character Mike Campbell when asked how he went bankrupt.

“How did you go bankrupt?”

“Very slowly; then all at once.”

Now, the exact quote is actually, “Gradually and then suddenly.” Even though it’s commonly misquoted, no one really seems to notice. But that only bolsters the point. And, it demonstrates something profound. What’s frightening is that this can easily apply to just about any small business. Owners may not notice something is off until it’s too late. So, it’s important to be aware of the signs, no matter how subtle.

How Small Business Owners Can Spot the Quiet Warnings and Course-Correct Before It’s Too Late

Every failed business leaves clues. The problem? Most owners miss the quiet warnings until the damage is obvious. Spotting these three early, subtle signs gives you time to act before small cracks become craters.

Your Team is Quietly Disengaging

Conversations in meetings shorten. Ideas stop flowing in Slack. Top performers suddenly take every vacation day and stop volunteering for extra projects. This isn’t laziness—it’s quiet quitting. When people emotionally check out, productivity and innovation quietly bleed away.

Fix it fast: Schedule short, regular one-on-one check-ins (15 minutes every two weeks) with every direct report. Ask one simple question: “What’s one thing that would make your job 20% better?” Act on at least one suggestion per person within 30 days. Recognition, flexible hours, or even small process tweaks restore momentum before talent walks out the door.

Cash Flow Feels “Off,” but You Can’t Explain Why

Invoices are paid a few days later than usual. One or two clients stretch the terms. Your credit-card balance creeps up even though revenue looks flat on paper. These micro-shifts signal customers are struggling or your pricing is losing relevance—long before a true cash crunch hits.

Fix it fast: Create a simple 13-week cash-flow forecast in a spreadsheet and update it every Monday. Send friendly reminders seven days before invoices are due. Offer a 2% early-payment discount. At the same time, review your top five expenses and cut or renegotiate the ones that no longer deliver clear ROI. Small discipline here prevents big problems later.

Customers are Still Buying… but They’re Not Raving

Repeat purchase rates slip by just 5–10%. Net Promoter Score drops from “excellent” to “good.” Social mentions become polite instead of enthusiastic. These are early signs that your product or service is becoming “fine” instead of remarkable.

Fix it fast: Send a one-question survey after every transaction: “On a scale of 0–10, how likely are you to recommend us?” Follow up personally with every detractor within 24 hours. Then fix the root issue—whether it’s slow shipping, confusing instructions, or outdated features. Loyal customers are your best early-warning system; listen while they’re still talking.

Catch any of these signals early, and you don’t need heroic rescues—just consistent, small corrections. Most businesses that survive do exactly that: they notice the whisper before it becomes a scream. Stay curious, stay close to your team and customers, and keep your cash healthy. The difference between thriving and barely surviving is often just a few weeks of attention.

Want to Accomplish More?

Do you want your company to grow faster and earn more while spending more time with your family doing everything you started your business to do?

We can make that dream a reality. Give us 30 minutes, and we will show you how to get your life back. Skeptical? Good! Put us to the test.

You can call us for your free appointment at 480-636-1720, or, if you prefer, Waters Business Consulting Group to learn more about us and the services we offer.

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Business Pros and Cons of Furloughing Employees

April 14, 2020 No Comments

Thinking about furloughing rather than laying off your employees? It’s an all-too-common conundrum right now, amidst the coronavirus pandemic shutdown. But, it’s something that a large majority of businesses must consider, given the present and quite uncertain circumstances. Read on to learn more about the upsides and downsides of furloughing your employees. Employee Furlough Disadvantages We’ll begin with the most problematic cons of furloughing team members. Doing so puts your company at-risk for permanently losing your top talent. Furloughs also undermine employee morale and may even damage it further, and if you have applied for the SBA Paycheck Protection Program, one of the conditions for the loan to be forgiven, is that you keep your employees on your payroll. An employee furlough is a mandatory suspension from work without pay. It can be as brief or as long as the employer wants. Furloughs can take place in both public and private institutions. An organization will furlough employees as a cost-saving measure when it doesn’t want to lay off staff but lacks the resources to continue paying them. —The Street.com Then, there’s the trouble of re-opening your business. Even after a short-term period, it takes a substantial amount of time to get things back up and running. Additionally, the cost savings might not be as significant as you might believe because it’s for a short time frame and not necessarily long enough to be worthwhile (though it can certainly prove helpful). Employee Furlough Advantages Since furloughs are happening in many industries right now, the temporary change can’t be all bad. There are advantages to furloughing employees, like the following: Avoids layoffs. The most obvious upside to going with furloughs instead of laying people off is that you avoid the latter. In other words, you aren’t terminating team members. Instead, you’re temporarily removing them from the business without pay. Reduces rehiring. Another benefit of furloughs is the fact that you won’t have to go through the trouble of rebuilding your workforce from scratch. Rather, you can just reassemble your team, either one-by-one or in small groups. Saves compensation costs. Of course, when you furlough employees, you don’t pay their wages or salaries. Since labor is most typically the largest business expense, this can really help your company financially. (Though, you may still opt to furnish them with benefits during their furlough period.) It allows you to better plan. Yet another benefit of furloughing instead of firing employees is that you can formulate a more workable plan during that time. The longer it goes on, the better grasp you’ll have of what to keep and what to jettison. To put it another way, you can use the opportunity to streamline things in order to make your business more productive and more profitable. What other business pros and cons of furloughs would include? Please comment and share your thoughts and experiences! Interested in learning more about business? Then just visit Waters Business Consulting Group.

The Essential Blueprint for Small Businesses Caught in Trade Wars

September 18, 2025 No Comments

Ever feel like global economics are playing a game of chess with your small business as the pawn? Trade wars can certainly make it feel that way. But don’t fret. Below is an essential blueprint to not just survive, but thrive, even when tariffs are flying and supply chains are strained. So, let’s get strategic and make these challenges work for you.

How to Move Past a Bad Business Policy

May 16, 2017 No Comments

You identified a problem, took action, and enacted a new policy. Your people don’t like it (read: hate it), and, now you’re dealing with the fallout. It’s not an enviable position to be in, but nonetheless, here you are and now, you have to take action–again. The advice you’ve long heard about learning from your mistakes is now a reality, and, you are willing and able to accept it. The problem is how to move past a bad business policy and avoid repeating the same mistake in the future. Though you know this one backfired, you can’t be sure of how other policies you enact moving forward will impact your team and your business at-large. It’s okay to be retrospective and to attempt to peer around the corner, but for now, what you really need is to make things right. How to Move Past a Bad Business Policy The very fact that you are willing to recognize you made a mistake is a positive sign. However, you might still have a problem to deal with and you don’t want Murphy walking back into your organization, wielding his rule which states, “every solution breeds new problems.” You’ve already seen that unfold and it should have phased you enough to make a change. …we hate to fail. We fear it, we dread it, and when it does happen, we hold onto it. We give it power over our emotions, and sometimes we allow it to dictate our way forward (or backward). Some of us go to great lengths to avoid failure because of all the pain and shame associated with it. —Forbes It’s also good that you’re self-aware enough to accept the blame instead of digging in and defending what you’ve done, which will only insult your team members. So, how do you prevent this from happening again, but, still be able to enact policies that don’t end-up backfiring? Here are some helpful bits of advice you can use: Don’t be afraid to admit you made a mistake. This bears repeating, and, it does so big time. There’s little else more damaging than a leader who won’t admit he or she is wrong. It’s arrogant, harmful, and can cause good people to leave. In fact, the best thing to do is to have a sit down with your employees and others and talk about how you arrived at the decision, why it was wrong, and, how you plan to resolve the situation. Identify the problem and be proactive. Speaking of resolving the situation, you’re inevitably going to face problems again, so, before they have a chance to materialize, do what you can to thwart them. This won’t necessarily be easy, but your intuition will tell you when something is about to become a problem. Get ideas from your team about solutions. Your team members are among your most valuable assets. Don’t go it alone, speak openly with them and listen to their suggestions. You’ll likely find that doing so will present many ideas which can be molded together for a solution. Avoid new policies that create new problems. This is more difficult than you might think, but it’s still possible. Before you do enact a new policy, think about what it will do and how it will be received by your team. If you play it out and identify possible result scenarios, you can usually avoid making another bad policy. In my 34 years of business experience with ownership in 9 different businesses and consulting/coaching with hundreds of business owners, I have a long list of bad business policies that I have made. All of the policies well intended, but many times not fully thought through. My greatest lesson in making policies, is that hiring the right people with the right core values will minimize the policies that seem necessary to police and hold your team accountable. Those employees with the right core values will do what is right almost all of the time, thereby eliminating the need for many policies. [shareaholic app=”follow_buttons” id=”26833294″]