Effective Ways to Deal with a Setback

You’ll encounter a number of personalities as a business owner. Most are pleasant but some are downright rude. Others might be quirky, yet fun. Still, others can be flat-out nightmares. Then, there are those clients who demand too much, want to pay too little, and brag about their importance, yet still, have high praise for you. Of course, there are also niche personalities, people who possess less-than-desirable traits, such as individuals who take up way too much of your precious time, completely oblivious to the fact you must also take care of others. Fortunately, there are a few ways to cope with customers who tend to monopolize your time. Time-Wasting Customers Take a Big Toll It’s not just the boring, pointless conversations that are problematic. It’s the fact that you’re having to take time away from true priorities. Obviously, this can be very frustrating and even detrimental to your business. After all, if you can’t attend to matters as needed, it causes you to rush and that leads to mistakes. But, it also has other negative consequences. For instance, draining you mentally and straining your patience thin. Good salespeople understand how to walk a fine line between ignoring a client and spending too much time on him. As a sales professional, you need to learn how to use your time to maximum advantage. If a client or customer is monopolizing your time with no intention of buying anything, the ability to disengage without causing offense is vital. —Houston Chronicle Small Busienss When you experience such feelings, it can easily put you in a bad mood. A foul state of mind could also cause you to unfairly snap at your own team. Or, just ruin a good portion of your day. At the very least, you’ll probably become preoccupied and ruminate on your misfortune, which might lead you to become apathetic for the rest of the afternoon. How to Deal with Customers who Monopolize Your Time The thing is, a good percentage of time-monopolizers aren’t really conscious of their own behavior. (Unless it’s such an annoying trait, other people have made them aware.) Even if he or she knows their tendency, it’s a very difficult behavior to change. Which means it’s largely on you. Here are a few effective strategies for dealing with customers who monopolize your time: Redirect his or her attention. Instead of cutting off the conversation entirely, steer it in another direction. Ask about his or her specific interests in relation to your mutual business and give them a few options to consider. This creates a bit of a diversion and puts the onus on him or her to move the interaction along in a constructive manner rather than meandering from one thing to another. Reschedule and restructure. You can also reschedule a day and time to meet, with certain parameters so it isn’t open-ended. For example, excuse yourself with the caveat you’ll meet again soon. Set a time and also set a structure or an agenda so that he or she knows it’s all about getting things accomplished in a cooperative, timely manner. Get him or her to focus. If you sense he or she is about to go off on a tangent, grab his or her attention with a point or fact that moves the conversation toward a conclusion. This could be about a timeframe, price, quantity, or something else. It should serve as a way to complete the transaction at hand. Regardless of what strategy you choose, or even if you use a combination, always express your appreciation and let them know how valuable they are to your business. Don’t rush and take time to listen to his or her feedback so you don’t accidentally cause an unnecessary rift that could result in unexpected repercussions. What other suggestions would you give entrepreneurs who experience time monopolizers? Please take a moment to share your thoughts; it could be a big help to others when they need it most! Interested in learning more about business? Then just visit Waters Business Consulting Group.

The use of automation in small business is becoming more and more popular. We all know that machines can do things faster and better than humans, but what about when it comes to replacing them altogether? In this blog post, we will discuss the pros and cons of using automation in your small business. The Automation Conundrum Automation can help businesses run more efficiently by replacing manual labor with machines. This can lead to increased productivity and lower costs. However, there are also some disadvantages to using automation in a small business. For example, automated systems can be unreliable and may need maintenance or repairs that can be costly and time-consuming. There is a growing need for business leaders to seek innovative ways to increase the output of their workers in order to retain their competitive positioning. Deciding to automate your workplace, partially or fully, is an important decision that needs to be made after carefully considering the pros and cons. —Businessing Magazine Additionally, if not used correctly, automation can actually decrease productivity by replacing skilled workers with machines that do not have the same level of expertise. In conclusion, it is important to weigh the pros and cons of using automation in your specific business before making a decision about whether or not to incorporate automation or even replace human employees. Business Automation Advantages and Disadvantages Of course, there are always upsides and downsides to making such changes in any size company. So, let’s take a look at the biggest advantages of using automation in a small business: Increased efficiency and productivity: Automation can help small businesses to run more efficiently and produce more output with fewer inputs. This can lead to increased profits and competitiveness. Reduced costs: Automated systems often require less maintenance than human workers, leading to reduced costs over time. Reduced risk of error: Automated systems are far less likely to make mistakes than human workers, leading to improved accuracy and reliability. Although these reasons definitely make it seem like a smart move and bode well for streamlining with technology. There are distinct disadvantages of using automation in a small business, like the following: Lack of flexibility: Automated systems are not able to easily adapt to changing circumstances the way that humans can. You might be faced with expensive and tedious reprogramming. Extra expenses: Can be expensive to set up and maintain automated systems. Machines break down and this alone could lead to substantial out-of-pocket costs. Overall efficiency: Automated systems may be less efficient than human workers in certain tasks. What other pros and cons would you include in regard to introducing automation in a small business? Please share your thoughts and experiences so others can benefit from your perspective! Interested in learning more about business? Then just visit Waters Business Consulting Group.