Business Education

How to Manage Your Teleworking Staff

Managing a staff remotely presents a number of challenges, some of which are completely unexpected. When a business first goes to a telecommuting or teleworking structure, it naturally undergoes some growing pains to adjust to the new dynamic. Although it is ostensibly more beneficial, cutting down on some expenses, and providing more convenience to staff who no longer have to commute, there are still some issues which can arise. So, it’s best to know what to expect.

The Upsides of Telecommuting for Small Businesses

There are a number of advantages to remote work situations. It gives team members more flexibility with their schedules. Also, it cuts down, if not nearly eliminates, office politics. Additionally, another benefit is that it can reduce operating costs, having to rely less on a dedicated, physical location.

Particularly for small businesses, telecommuting seems an effective strategy for maximizing a workforce while still keeping costs low. You don’t need to pay for a centralized office space or deal with a drive to work, but you do have to contend with YouTube, Facebook and myriad other online distractions. —American Express

But, it also means having to wrangle with coordination efforts, relying on different forms of communication, along with various other things to work out. With just a bit of tweaking here and there, it’s possible to make it work and even to reach a point where pretty much everything flows seamlessly.

Ways to Manage Your Teleworking Staff

Of course getting from Point A to Point B requires a combination of ingenuity, cooperation, and some out of the box thinking. To effectively manage a remote staff, you’ll need to do the following:

Clarify roles. Each team member must clearly understand his or her role within the organization to eliminate duplication of effort, gaps in productivity, and more troublesome issues. Every person should have a defined, central role, as well as alternative responsibilities, just in case there is a need.
Set expectations. In addition to defining everyone’s role, you’ll also need to clearly delineate your expectations. Otherwise, people won’t know exactly what you want out of them, and that’s a recipe for disaster.
Develop procedures. It’s pretty straightforward to set up and explain and demonstrate procedures in a face-to-face environment, but presents quite a challenge with remote staff. This is where most of the initial communication will be necessary, in order to coordinate how things should be done.
Set Regularly Scheduled Conference Calls. Regular communication is key with your staff in order to develop relationships and high trust cultures with accountability. Have a set time and day with a set agenda on key performance metrics and results, project updates, review current challenges and opportunities and collaborate openly so that there is a sense of community. Use a video conference application like ZOOM or GoToMeeting.com or other for more effective communication.
Understand security issues. With remote work comes the risk of work-product being compromised. You need to learn about and address any potential issues by being proactive as possible.
Reach out for help when needed. Lastly, if things just don’t seem to work, you should seek help with the right people. you might need to consult or hire a technical professional in order to get everything you need in order for the system to be fully functional.

What other suggestions do you have? Please, share your thoughts and experiences by commenting!

Interested in learning more about business? Then just visit Waters Business Consulting Group.

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Alex Jones, InfoWars, Facebook, Twitter, and YouTube — Why it’s All Gone So Bad

October 10, 2018 No Comments

Alex Jones is all over the news. His controversial content sparked a national conversation about free speech. And, social media corporations have received public pressure to remove the conspiracy theorist’s presence. They’ve mostly complied. Regardless of what you think about the man, it not only brings up the issue of free speech but also puts another dynamic at the forefront. That is the age-old saying, “One bad apple can ruin the bunch.” Or, in this case, how these various social networks put themselves in an untenable condition. How One Bad Employee can Damage a Company The real crux of the matter comes down to the fact that social sites do police and prohibit certain types of content. (Violent images, pornography, and more.) But, we’ve seen that just one user can easily tarnish the reputation of the entire platform. The same holds true for business. A bad employee can utterly damage a company. Once the damage is done, it becomes an even larger issue. There’s that one person on your team — the bad apple who has nothing positive to say, riles up other team members, and makes work life miserable. If you can’t fire him, how do you respond to his behavior? What feedback do you give? How do you mitigate the damage he inflicts? —Harvard Business Review.org All it takes is a single instance of an egregious behavior. Or, a pattern of bad practices that go without correction. This is why Disney parks enforce so many employee behavior rules. The theme parks are selling experiences. And, all it takes is one bad encounter to absolutely ruin a whole family’s trip. Because, that’s what they’ll most remember — the bad stuff. If you don’t believe this, just look at the statistics about how many people an unhappy customer will tell their friends about a bad experience. It’s double, even triple, the number of people a happy customer will tell others about a good experience. 3 Ways to Prevent Employees from Ruining Your Business If you sense or have already encountered a situation where an employee is damaging your company, you must take action immediately. Here are some effective ways to prevent employees from ruining your business: Privately deal with the bad behavior. Once it’s happened, you can’t ignore it. Bring the employee in for a private chat. Have an honest talk about the circumstances and give positive guidance. Then, follow up periodically to ensure things are going well. Regularly monitor everyone for toxic behavior. Yes, one bad apple will ruin the bunch. And, this goes for employees. Bad attitude easily spreads throughout a business’ culture. So, keep your eyes open and listen for any negativity. Encourage team members to openly recognize one another. It’s not just on you as the leader. Encourage employees to praise each other and encourage one another when appropriate. The more positive the environment, the better. How do you deal with bad employees? What methods are the most effective? Please comment and share your thoughts and experiences! Interested in learning more about business? Then just visit Waters Business Consulting Group.

Ways to Build Strategic Partnerships

May 16, 2017 No Comments

There are many ways to build a business, and few are as powerful as establishing strategic partnerships. Ideally, these create win-win scenarios where both parties benefit. The problem with such relationships is they can become more of a burden than a help, particularly when rushed, or, when done with disregard for others. Savvy business owners know the benefit of strategic partnerships, forging an alliance with another entity to provide more products and services to their customers. In fact, a 2014 survey conducted by PricewaterhouseCoopers revealed that in excess of 80 percent of CEO’s looked to create such relationships. However, the sad fact about these partnerships is that a 65 percent were actually successful, so, 15 percent of those did not work out. Ways to Build Strategic Partnerships Strategic partnerships are generally sought in order to expand without the cost of an actual expansion. It allows entrepreneurs to tap into resources with existing structures and increase their books of business. Unfortunately, empirical data shows that half of these business relationships fail. The reasons are many, but it can be avoided if you take the necessary precautions. The formula for a successful strategic partnership may seem easy: 1 + 1 = 3. Indeed, partnerships are a proven way to boost the bottom line. American Express surveyed small businesses in government contracting and found that those who teamed up won 54 percent more prime contracts than average. But creating effective alliances is not always so easy. Partnerships gone wrong can lead to frustration, financial losses and even litigation. —Success.com Of course, no amount of caution or preparation guarantees things will work out without a hitch. Small businesses can really benefit from strategic partnerships, but to do so, you have to establish a good rapport and be transparent as to your wants, needs, as well as expectations. Here are some ways to build strategic partnerships that will help your company grow while benefiting your business partner: Know and quantify your abilities and resources. One of the worst decisions to make is to form a strategic partnership without being able to fulfill your obligations. You certainly don’t want to crack egg all over your face. So, don’t put yourself in such a position and know precisely what you can bring to the table and be upfront about it. Even if you can patch together enough to deliver when necessary, you don’t want the stress that comes with this kind of a situation. Be very clear on your “why.” Another huge, colossal mistake, that business owners make is forming partnerships simply to increase their bottom lines. While that is definitely part of the equation, if you don’t go into a relationship with selfish service in-mind, you’re setting yourself up for big time disappointment. Ask yourself honestly why you want to form a business relationship. If you can’t find an answer other than money, you’re eventually going to sabotage your own efforts. Ask for reasons why potential partners want to connect.What’s true for you is just as true for potential partners. Don’t be afraid to ask penetrating questions to get at the truth. If you discover he or she is on a one-way self-serving mission, you definitely need to pass. Seek those with a shared vision and value system. Take it a step further than just asking questions and get to know him or her before you partner. Build a relationship and during that time, you’ll learn their vision and values. Go slow, learn, and take the time necessary to make the right decision. In addition to these, don’t expect miracles to happen after you form a strategic partnership. In fact, you ought to expect to be uncomfortable from time-to-time by getting out and meeting with your strategic partners face to face. There’s just no way to hedge against every possible contingency, but fostering and developing positive relationships will build trust and eventual business between the strategic partners. Want to find out about what a business coach can do for you? [shareaholic app=”follow_buttons” id=”26833294″]

How Entrepreneurs can Improve their Mental – and therefore Physical – Health

January 18, 2023 No Comments

Andrew Carnegie. JP Morgan. John D. Rockefeller. Once, these men were titans of industry and the most successful among American entrepreneurs. This, at a time when technology was extremely limited by today’s standards. Communications were not nearly as instantaneous, and the advantage of a democratized autodidact education couldn’t have come from the internet. Now, it’s an entirely different world – except in some remarkable respects. Business owners are still subjected to a lot, particularly stress. And this means these individuals will suffer both mentally and physically. Common Causes of Mental and Physical Stress and Poor Health Being an entrepreneur comes with many challenges. Business owners often have to deal with a high level of uncertainty and unpredictability in their ventures. This can create feelings of a lack of control and lead to stress and anxiety. Plus, having to work long hours to keep their business running, can lead to fatigue, burnout, and poor physical health. It’s no secret that entrepreneurship in the startup field comes with a lot of uncertainty and stress. Researchers from Harvard Business Review interviewed 65 entrepreneurs and found that stress and fear had both motivating and inhibiting consequences. For example, fears related to financial stress actually encouraged greater persistence, while fears of failure related to aptitude had an inhibiting result. —Forbes Running a business can be financially stressful, especially during the start-up phase. Money worries can cause anxiety, depression, and affect overall well-being. What’s more, entrepreneurs may neglect their physical and mental health due to the demands of their business. This can include poor eating habits, lack of exercise, and lack of sleep. How Entrepreneurs can Improve their Mental and Physical Health Entrepreneurship can be a very difficult endeavor. While the rewards of building a successful business can be significant, the pressure to perform and the constant uncertainty of the future can take a toll on one’s mental and physical health. However, there are several effective ways that entrepreneurs can improve their mental and physical well-being. Prioritize self-care. Entrepreneurs often have a lot on their plate and may neglect taking care of themselves. It is essential to set aside time each day for self-care activities such as exercise, meditation, and relaxation. These activities not only improve physical health but also help clear the mind and reduce stress. Practice mindfulness. Mindfulness is the practice of being present in the moment and not dwelling on the past or worrying about the future. Entrepreneurs can practice mindfulness by setting aside time each day for meditation or other mindfulness practices such as yoga or tai chi. Get enough sleep. Lack of sleep can have a significant impact on one’s mental and physical health. Entrepreneurs should aim to get at least 7-8 hours of sleep each night and establish a consistent sleep schedule. Eat a healthy diet. A healthy diet can help improve energy levels, reduce stress, and improve overall physical and mental health. Entrepreneurs should aim to eat a balanced diet that includes plenty of fruits and vegetables, lean protein, and whole grains. Connect with others. Entrepreneurship can be a lonely endeavor, and it is essential to maintain social connections with friends and family. Entrepreneurs should make an effort to connect with others through activities such as networking events, social clubs, or volunteer work. Seek help if needed. Entrepreneurs should not be afraid to seek help if they are struggling with mental health issues such as depression or anxiety. Help is available through counseling, therapy, or support groups. As you can plainly see, entrepreneurs can improve their mental and physical health by prioritizing self-care, practicing mindfulness, getting enough sleep, eating a healthy diet, connecting with others, and seeking help when needed. Remember that taking care of yourself is crucial for your business’s success. What do you think? Do you have any other suggestions that others can benefit from? Please take a moment to share your thoughts and experiences! Interested in learning more about business? Then just visit Waters Business Consulting Group.