Business Education

How Do I Actually Collect My Business’ Account Receivables

How do businesses actually collect their accounts receivables? It’s a tricky and often unpleasant process. But, one that’s absolutely necessary because it’s not only money owed, it’s time and effort already spent. More particularly, you can’t just avoid or ignore unpaid invoices. After all, your company depends on the money, regardless if you take up the task yourself or hire someone. Unfortunately, it’s a bigger challenge during such uncertain economic times.

Biggest Obstacles in Getting People to Pay Up

The most common difficulties in collecting accounts receivables can be enough to convince you to give up. People stonewall. They sometimes partially pay. Other outright elude. There are even individuals who’ll send in checks they know won’t clear the bank. All of these behaviors are sadly normal. But, making it all the more difficult is the current economic uncertainty.

Your business’s accounts receivable are an important part of calculating your profitability, and provide the clearest indicator of the business’s income. They are considered an asset, as they represent money coming into the company. —Business News Daily

The pandemic response resulted in both short- and long-term shutdowns. That put undue strain on many businesses. So, it’s understandable some would fall behind financially. Although, after a little while, you expect something out of them, even if it’s only an explanation as to why they can’t pay and a sincere apology. (Regrettably, the latter might just well be all that you’ll get.)

Ways to Collect Business Account Receivables

First of all, it’s critical that you have good accounts receivable practices. Being proactive definitely benefits your business. But, when invoices continually go unpaid, there are actions you can take. Here are three effective strategies to collect your business’ accounts receivables:

Act quickly when a payment is late. Do not make the mistake of letting receivables age. The longer an invoice goes unpaid, the less likely it is to ever be paid. Sure, it’s uncomfortable to pursue payment, but it’s necessary. Be kind but persistent and also be consistent as to your collection demeanor and actions. Reach out with friendly but stern reminders and follow-up regularly.
Offer recipients a decent discount. Of course, you naturally want every penny that’s owed to your business. But, if offering a discount means collecting the majority of what’s due, then it’s more than worthwhile. But, do not make the mistake of discounting further because it will only weaken your position. (Plus, there’s a cut-off point where it’s financially unfeasible.)
Provide an easy repayment plan. You can also provide recipients with a repayment schedule. Breaking up the total amount into a few or several installments might just do the trick. You can even charge a fee for late or missed payments. You can also suspend any new business during the repayment timeline.
Consistent communication. Most important, communicate to your customer, that they must communicate promptly and consistently and follow through with their commitments.

What other methods would you suggest to collect account receivables? Please take a moment to share your thoughts and experiences. Your unique perspective could very well help a fellow entrepreneur out! Interested in learning more about business? Then just visit Waters Business Consulting Group.

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Why Chasing Every Customer Is Killing Your Profits

July 9, 2026 No Comments

We’ve looked at how to win bids without offering the lowest price. But that doesn’t address yet another challenge. That challenge being attracting new customers and retaining them. For most entrepreneurs, the assumption is to go after as many people as possible to grow their client count. After all, more is more, and with more customers comes more money. But is this the right philosophy for every small business? Let’s take a few moments to consider what this actually means. How Intentional Scarcity Transforms Your Business into a Premium Brand Small business owners often chase volume like it’s the holy grail. More clients, more revenue, right? Wrong. The smartest operators are doing the opposite. They deliberately limit their services to a select clientele and watch their earnings per customer soar while their brand transforms into a symbol of uncompromising quality. (This is the same strategy Disney World is following in its Orlando theme parks.) The House of Mouse has the numbers, and the company knows that passholders spend relatively little compared to other visitors, particularly families traveling from out of state. So, it’s adjusting its policies to extract as much cash as possible from every tourist. This is not about turning away business out of arrogance. It is about strategic focus. When you spread yourself thin serving anyone who walks through the door, you dilute your expertise, compromise your standards, and train the market to see you as a commodity. Premium clients, however, seek specialists who deliver exceptional results. They pay more, complain less, and refer others like them. Spread Too Thin Means Compromised Quality Here’s an example. A local consultant once juggled projects for every industry under the sun. Deadlines slipped. Quality varied. Profits stagnated despite long hours. After narrowing it down to family-owned construction firms facing talent shortages, everything changed. He raised rates by 40 percent. His proposals closed faster because he spoke their language with authority. Referrals poured in from satisfied owners who valued his deep understanding over generic advice. He now works fewer hours, earns more, and commands respect as the go-to expert in that niche. The Numbers Add Up The math is simple. Serving a broad audience often means competing on price. You discount to win bids, rush delivery, and handle mismatched expectations. High-value clients reward specialization. They understand the premium because they experience superior outcomes. Your per-customer revenue climbs while marketing costs drop thanks to stronger word-of-mouth and repeat business. Reputation Matters This approach also elevates your public image. Exclusivity signals confidence and mastery. Customers perceive you as selective because your work is worth selecting. Think of the difference between a general handyman and a craftsman who only restores historic homes. The latter charges more, attracts preservation enthusiasts, and builds a reputation that opens doors to premium opportunities. Your brand stops blending into the background and starts standing for something distinctive. Operational Benefits Limiting your clientele forces sharper operations, too. You refine your offerings to solve specific, painful problems. Systems improve. Team training targets real needs. Innovation flows because you are not firefighting random requests. The result is higher-quality delivery that reinforces the premium positioning in a virtuous cycle. Practice with Purpose Of course, this requires discipline. Start by defining your ideal client with precision. Metrics should include things like industry, size, challenges, values, and budget. Audit your current customer base and identify which relationships drain resources and which multiply them. Craft messaging that attracts the right prospects while politely redirecting or declining others. It may feel uncomfortable at first, but the freedom and profitability that follow are liberating. Want to Accomplish More for Your Business? Do you want your company to grow faster and earn more while spending more time with your family doing everything you started your business to do? We can make that dream a reality. Give us 30 minutes, and we will show you how to get your life back. Skeptical? Good! Put us to the test. You can call us for your free appointment at 480-636-1720, or, if you prefer, <a href = "mailto:info@watersbusinessconsulting.com”>send us an email. You can also visit us at Waters Business Consulting Group to learn more about us and the services we offer.

Effective Methods Entrepreneurs can Use to Juggle Priorities

April 20, 2023 No Comments

As an entrepreneur, you’re constantly juggling priorities. There are always a million things to do, and it can be tough to know where to start. But if you don’t learn how to prioritize your tasks, you’ll quickly find yourself overwhelmed and stressed out. Effective Tips for Juggling Priorities as an Entrepreneur If those two emotional states of mind aren’t attractive, it’s because they are inherently counterproductive. Entrepreneurs would much rather be in control and calm. To achieve this, it’s important to know how to juggle priorities and that can be quite difficult because everything that’s important deserves due attention. So, here are some effective strategies for juggling priorities: Set clear goals and objectives. The first step to effective prioritization is to have a clear understanding of your goals and objectives. What do you want to achieve with your business? Once you know your goals, you can start to identify the tasks that are most important to achieving them. Create a to-do list. Once you know your priorities, it’s time to create a to-do list. This will help you keep track of what needs to be done and when it needs to be done. When creating your list, be sure to estimate how long each task will take. This will help you create a realistic timeline for completing your work. Prioritize your tasks. Not all tasks are created equal. Some tasks are more important than others, and some tasks are more urgent than others. When prioritizing your tasks, it’s important to consider both the importance and urgency of each task. Delegate tasks. If you’re trying to juggle too many priorities, it’s important to delegate tasks to others. This will free up your time so you can focus on the most important tasks. When delegating tasks, be sure to choose people who are capable of completing the tasks to your satisfaction. Additionally, take breaks. It’s important to take breaks when you’re juggling multiple priorities. If you try to work non-stop, you’ll quickly become overwhelmed and feel stressed out. When you take breaks, give yourself a chance to relax and recharge. This will help you come back to your work refreshed and focused. Between catering to the needs of customers, ensuring employees are engaged, remaining true to the values of the organization, and staying compliant with changing laws, running a business naturally requires entrepreneurs to balance several different priorities all at once. No matter how experienced a leader is or how top-notch their juggling skills are, any person would struggle with these responsibilities. —Newsweek Juggling priorities is a challenge for any entrepreneur, but it’s essential to the success of your business. By following these tips, you can learn to manage your time effectively and achieve your goals. Even More Ways to Organize Your Business Priorities In case you’re already accustomed to using these methods, there are more that you can also adopt. In addition to the above, here are a few more tips for deciding which priorities are most important: Consider the impact of each task. What impact will completing or not completing each task have on your business? Some tasks may have a more immediate impact, while others may have a more long-term impact. Think about your resources. Do you have the time, money, and people power to complete each task? If not, you may need to prioritize tasks that are more feasible. Factor in your goals. What are your short-term and long-term goals for your business? Prioritize tasks that will help you achieve your goals. Be flexible. Things change, and your priorities may need to change as well. Be prepared to adjust your priorities as needed. Juggling priorities is an ongoing challenge for entrepreneurs, but it’s a necessary part of running a successful business. By following these tips, you can learn to manage your time effectively and achieve your goals. What other advice would you give to business owners about how to effectively juggle priorities and put pressing matters in the proper order? Please take a few moments to share your experiences and anecdotes so others can benefit from your input! Interested in learning more about business? Then just visit Waters Business Consulting Group to learn more about us and the services we offer.

Have You Tried the Discarded Napkin Test?

October 29, 2017 No Comments

Have you tried the discarded napkin test? Perhaps you’ve never heard of it because it isn’t an actual thing. But, this simple sociological experiment does reveal some fascinating insight into how we perceive others and gauge various environments. Don’t bother Googling it, you won’t find any on-point results. However, that doesn’t mean it’s not useful. Try the Discarded Napkin Test for Yourself The discarded napkin test is a simple one. And, it clearly demonstrates the importance of appearance. Here it is: go into a casual restaurant prior to the lunch hour rush. Crumple a clean napkin and place it on a clean but empty table. Sit nearby and watch how many people past the “tainted” table up for another. Eventually, if there’s no more tables available, someone will muster the courage to clean it off. Or, give into the frustration of the limited seating options and swipe it to the floor. Many workplaces have dress codes, particularly workplaces in industries in which image is highly valued and workplaces in which employees have regular face-to-face contact with customers. Whether you are considering setting a dress code for an existing workplace or trying to decide whether your new retail store will require employees to adhere to a dress code, consider the broad benefits and potential drawbacks — like backlash from casual-dressing employees — of such a move. —Houston Chronicle The point is, people will choose to sit elsewhere even when the only flaw with a table is a discarded napkin. That’s it. Its unpleasing appearance is enough to turn off person after person. Although a bit strange, it’s true. And, it begs the question — are employee dress codes good or bad? Employee Dress Codes Pros and Cons Okay, so there are a number of dumb office rules that drive employees crazy. But, some make sense to enforce. When it comes to employee dress codes, it’s not always cut and dry. This means, while an employee dress code can actually be a good policy, it can also be a bad idea. Here are some employee dress code pros and cons to consider: Pro — professional appearance. The single biggest benefit of an employee dress code is it provides a professional appearance. It’s especially useful in retail settings and offices. In the former, uniforms distinguish employees while the latter, business casual provides a professional yet laid back experience. Con — stifles personal style. Although a dress code does provide a more professional experience, it also can stifle personal style. That can mean rebellion, particularly in an office setting. Team members might feel an imposition and possibly a bit untrusted. Pro — provides “uniform” experience. Of course, you’d like your business to send a uniform message, which uniforms undeniably provide. However, in an office setting, this is a little more problematic. But, broad rules with clear prohibitions usually works well. Con — needs consistent policing. Now, the biggest downside of any dress code is the need to police it constantly and consistently. Otherwise, it’s just a suggestion and not enforced policy. At least, that’s the way employees will feel. What other pros and cons of employee dress codes have you experienced? Do you favor a strict dress code or a loose one? Please share your thoughts and experiences by commenting! Interested in learning more about business? Then just visit Waters Business Consulting Group.

How Do I Actually Collect My Business’ Account Receivables

Biggest Obstacles in Getting People to Pay Up

Ways to Collect Business Account Receivables

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Related Posts

Why Chasing Every Customer Is Killing Your Profits

Effective Methods Entrepreneurs can Use to Juggle Priorities

Have You Tried the Discarded Napkin Test?

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