Business Education

How to Handle Employee Requests for More Hours When Your Budget Is Limited

A few good, loyal employees have recently started approaching you seeking more hours. You want to accommodate them because these requests stem from a real need. (Though not necessarily a team player’s desire to contribute even more to your growing business.) Regardless, as a small business owner, you also face the tough challenge of balancing employee satisfaction with your company’s financial health. It’s a delicate tightrope walk, to say the least.

1. Understanding the Request and Your Budget

Employees often request additional hours for valid reasons. Sometimes, it’s about personal finances; they need more income to cover living expenses or unexpected bills. Other times, it’s a desire for more responsibility or to feel more useful within the company. They might feel they have more to offer than their current schedule allows.

Before granting their request, a thorough budget review is vital to making an informed decision. Look closely at your variable costs, like supplies and utilities, versus fixed costs, like rent. Understand your cash flow; where does money come in, and where does it go out? This view helps you see your true financial limits.

Next, create a clear, updated budget. It should detail all current labor costs and show how much room you have for extra hours, if any. After all, adding hours means more than just paying a higher wage. So, consider overtime pay rules if hours go beyond a standard workweek. Factor in payroll taxes, workers’ compensation insurance, and any benefits that might kick in with increased hours. And remember, there is also administrative work tied to more hours, like processing payroll changes.

From here, you’ll be able to calculate the total cost for each extra hour an employee works. Add wages, taxes, and any other related expenses to get a truly realistic picture.

2. Open Communication: The Foundation of Resolution

When an employee asks for more hours, approach them with empathy. Listen to their request without forming an immediate judgment. Your goal is to fully understand their situation. Schedule a private meeting to talk about their request. Choose a comfortable, quiet setting where you both can speak freely.

Focus on hearing the employee’s perspective and understanding their goals. Show them you value their work and their dedication to the business. Letting them speak freely builds trust and shows you care. Imagine an employee needing extra income due to a sudden emergency, like a medical bill or car repair. Understanding this helps you explore temporary solutions or alternatives, proving you’re on their side.

Still, be honest about your business’s current financial limits. You do not need to share all your detailed financial data. Just explain that the budget cannot stretch further right now. It’s important to set clear boundaries. Plainly state what is financially possible and what is not. Briefly explain your reasoning, focusing on the big picture without giving too much detail.

3. Exploring Creative Staffing and Scheduling Solutions

Flexible options can sometimes give employees what they need without raising the payroll. Consider remote work if their job allows it. A compressed workweek means they work more hours over fewer days. Job sharing could also fit some roles, allowing two part-time people to fill one full-time spot. Ask your employees what flexible work options they prefer. This might uncover solutions you hadn’t considered. Like cross-training.

Cross-training employees means teaching them new skills. This allows them to handle different tasks as business needs change. This can lead to more consistent hours for them over time without a direct increase in pay. It also makes your team more versatile. Also, look for skill gaps in your team. Then, create a plan to cross-train employees in those areas.

Review your current work schedules. Look for ways to make them more efficient. Are there tasks that could be done by existing staff without adding hours? Maybe you can redistribute work to better use the hours you already pay for. A retail store, for example, might rearrange shifts to better cover busy times using its current staff, rather than adding new hours.

Using part-time employees or freelancers can be a smart move. They can handle specific tasks or seasonal spikes in demand. This is often more budget-friendly than hiring another full-time person. It offers flexibility without the ongoing cost burden.

4. Alternative Forms of Recognition and Compensation

Valuable recognition does not always equate to higher compensation. Offer increased autonomy in their role. Provide opportunities for special training. Publicly acknowledge their hard work and dedication. These actions build loyalty and boost morale without touching your payroll budget.

Start an employee recognition program. Reward good performance and strong dedication in ways that don’t cost a lot of money. If your budget allows for potential future growth, tie extra pay to business success. When the company does well, employees get a bonus. Or, offer a small share of profits when certain goals are met. This motivates them to help the business grow. Research shows that incentive-based pay truly boosts employee motivation and output.

Investing in an employee’s skills helps everyone. Offer access to online courses relevant to their job. Pay for workshops or industry certifications. This benefits the employee by growing their career. It also helps your business by having a more skilled team. It is a valuable form of compensation that pays off for both sides. Fund online courses, workshops, or certifications related to their job. This shows you care about their future.

5. Planning for Future Growth and Increased Capacity

Think ahead about what needs to happen to allow for more hours. What financial conditions would make it possible? Create different scenarios for your budget. This proactive approach helps you prepare for the future. Outline specific revenue targets or cost savings goals. Reaching these benchmarks could open up the budget for additional staff hours.

Keep a close eye on your business’s performance. Monitor key metrics, such as sales figures and customer acquisition costs. Tracking these Key Performance Indicators helps you find opportunities to expand and shift your budget. This data shows you when you can afford to invest more in your team. Define the most important KPIs for your business. Track them regularly, looking for trends and opportunities.

Having a financial cushion is smart. A contingency fund helps you manage unexpected events, both good and bad. This fund provides the flexibility to increase staffing when a sudden opportunity arises. It also protects you during slower times.

Want to Accomplish More?

Do you want your company to grow faster and earn more while spending more time with your family doing everything you started your business to do?

We can make that dream a reality. Give us 30 minutes, and we will show you how to get your life back. Skeptical? Good! Put us to the test.

You can call us for your free appointment at 480-636-1720, or, if you prefer, send us an email. You can also visit us at Waters Business Consulting Group to learn more about us and the services we offer.

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What is a PEO Service and Does My Small Business Need One

November 22, 2023 No Comments

What is a PEO Service and Does My Small Business Need One? As a small business owner, you are constantly juggling a multitude of tasks, from managing finances and operations to overseeing marketing and sales. With so much on your plate, it can be difficult to keep up with all the administrative and HR responsibilities that come with running a business. And, this is where Professional Employer Organizations (PEOs) can step in and provide valuable support. What is a PEO? A PEO is a company that provides a comprehensive suite of human resource (HR) services to small and medium-sized businesses (SMBs). PEOs essentially act as an extension of your company’s HR department, handling tasks such as payroll, benefits administration, workers’ compensation, and employee relations. However, they don’t run your company. They don’t get involved in business decisions. Nor do they enter day-to-day operations – all of that remains your exclusive domain. How Does a PEO Work? So, when you partner with a PEO, you actually enter into a co-employment relationship. This means that the PEO becomes the legal employer of record for your employees, while you maintain control over day-to-day operations. The PEO usually assumes responsibility for all HR-related tasks, including: Payroll processing and tax administration Benefits administration and enrollment Workers’ compensation insurance and claims management HR compliance and regulatory guidance Employee training and development Recruitment and onboarding Performance management Employee relations and conflict resolution Benefits of Using a PEO There are numerous benefits to using a PEO, including: Reduced administrative workload. PEOs take on the burden of HR administration, freeing up your time to focus on core business activities. Access to expert HR resources. PEOs have a team of experienced HR professionals who can provide expert advice and guidance on a wide range of HR-related matters. Improved compliance. PEOs ensure that your business is compliant with all federal, state, and local employment laws. Reduced risk of HR-related lawsuits. PEOs have the expertise to handle HR issues effectively, reducing the risk of costly lawsuits. Access to better benefits. PEOs often have access to better benefits at more affordable rates than small businesses can obtain on their own. Streamlined onboarding and offboarding. PEOs can streamline the onboarding and offboarding process, making it easier to hire and terminate employees. Does My Small Business Need a PEO? Whether or not your small business needs a PEO depends on several factors, including your company’s size, growth plans, and HR needs. If your business has fewer than 50 employees and is experiencing rapid growth, a PEO can be a valuable asset. PEOs can also be beneficial for businesses that have complex HR needs or are facing HR challenges. Here are some questions to ask yourself to determine if a PEO is right for your business: Do you have the time and resources to manage HR tasks effectively? Are you confident in your ability to comply with all HR laws and regulations? Are you concerned about the risk of HR-related lawsuits? Would you like to access better benefits at more affordable rates? Do you want to streamline the onboarding and offboarding process? If you answered “yes” to any of these questions, then a PEO may just be a good fit for your business. How to Choose a PEO If you decide to use a PEO, it is important to choose a reputable and experienced provider. Here are some factors to consider when choosing a PEO: Experience. How long has the PEO been in business? Reputation. Does the PEO have a good reputation in the industry? Services. What services does the PEO offer? Costs. How much does the PEO charge for its services? References. Can the PEO provide references from other small businesses that they have worked with? Wrapping It All Up PEOs can be a valuable resource for small businesses that are looking to reduce their administrative workload, improve HR compliance, and access better benefits. If you are considering using a PEO, be sure to do your research and choose a reputable provider that can meet your specific needs. Now, do you want to grow your company in 2024 but you are not sure what is required to make that growth happen? Attend our “Planning for Growth” half-day workshop where you will get amazing details specific to your business for what’s needed from your marketing, your sales team, your production team, and your financial performance to enter 2024 with confidence you can indeed grow as planned. You will have the clarity you’ve always wanted but didn’t know how to create. This is a $1495 value we are offering in November for only $99. Contact us for dates and times. We offer a 100% money-back guarantee if you don’t leave the workshop confident that you know what to do to grow your company in 2024. So, go ahead and contact us by phone or email! By phone 602-435-5474 By email: SteveM@WatersBusinessConsulting.com Don’t wait! This is a great opportunity to propel your business forward!

You Don’t have to Meet a Politician to Find a Hypocrite — Your Mirror Might just Reflect One

March 1, 2019 No Comments

Rep. Alexandria Ocasio-Cortez just moved into a luxury apartment in Washington D.C. It doesn’t contain one affordable housing unit. In fact, the complex doesn’t even comply with D.C.’s Affordable Dwelling Units program. This, after campaigning on a platform which included “Safe, affordable, adequate housing for all.” George H.W. Bush infamously said, “Read my lips. No new taxes.” LBJ promised the country not to escalate America’s involvement in the Vietnam War. George W. Bush campaigned, in-part, against excess government spending. Then, expanded several federal programs. How Hypocrisy Hurts Businesses The list goes on and on and on. Bernie Sanders, who rails against wealth inequality, owns three houses, has a net worth of about $2 million, and earns a six-figure salary. You get the idea. And, these are just a handful of politicians. It doesn’t include entrepreneurs, celebrities, professional athletes, and other public figures. As a business owner or manager, it’s important to practice what you preach. If you require employees to be available 24/7 while you’re MIA, or you’re constantly texting on the job while you prohibit employees from using their phones, for example, your hypocritical behavior is sending the wrong message to employees, and they may resent you for it. —Business News Daily Of course, hypocrisy is everywhere. When it occurs in a business environment, it’s very harmful. Hypocrisy undermines your ability to lead. After all, it’s essentially telling your employees to literally do as you say, NOT do as you do. You lose respect. It compromises your standing. Plus, it makes it very difficult for others to even work with you. 3 Key Ways to Avoid Hypocrisy as a Business Leader Hypocrisy is a dangerous trait. It essentially subverts morale and threatens the very viability of a business. It can even go so far as to cause a self-inflicted implosion. So, just how do you avoid being hypocritical? Here are a few helpful suggestions for how to avoid hypocrisy as a business leader: Practice self-awareness. You might call this “practice what you preach.” It’s an obvious reminder but one definitely worth mentioning. Every day, you should stay vigilant and stay self-aware about your own behavior. While it’s not rocket science, it’s quite difficult to put into practice. Be consistent with decisions. It’s almost impossible not to have or even show bias. We all do it in a variety of ways. You might treat team members differently due to your own personal biases. When making decisions, consider all sides of the equation. Actively solicit constructive criticism. It’s always good to encourage feedback from your employees (as well as your customers). And, doing so could reveal hypocrisy you commit but don’t consciously act against. What other advice would you give about avoiding hypocrisy? Please share your thoughts and experiences by commenting! Interested in learning more about business? Then just visit Waters Business Consulting Group.

Embracing the Pressure: What Small Business Owners Can Learn from “Pressure is a Privilege”

January 16, 2025 No Comments

You’ve probably heard the analogy that running a small business is like walking a tightrope. There’s the thrill of balancing on your own terms, but also the pressure of the long fall looming below. However, it’s precisely this pressure that holds immense value. As tennis legend Billie Jean King once said, “Pressure is a privilege.” This phrase isn’t just an aphorism for sports; it’s a profound lesson that small business owners can embrace to better their companies.