Business Education
Is Your Most Loyal Customer Sabotaging Your Business?
How Business Owners Can Handle Customers Who Secretly Badmouth and Don’t Give Recommendations
The WBCG Team
May 8, 2025
How Business Owners Can Handle Customers Who Secretly Badmouth and Don’t Give Recommendations
What’s the biggest problem facing most small businesses in the trades? If you ask an owner-entrepreneur, one answer stands above the rest—finding good employees who want to work, do a good job, and are consistently reliable.
When a competitor comes knocking with an offer to buy your small business, it’s a moment that can spark excitement, anxiety, and a flood of questions.
April 15th has come and gone. Now, you find yourself in a regrettable but familiar predicament.
Practically everyone dreams about winning the lottery. And this includes small business owners too. But, what if you owned a small business and hit a life-changing jackpot?
Small business owners often rely on loyal customers to keep their ventures thriving, but it’s easy to unintentionally overlook these valued relationships.
When someone starts their first business, they do what every entrepreneur is told to do—join a networking group.
We tend to think of unfair trade practices as a multi-billion dollar corporation scheme. Mega companies like Microsoft, Facebook, Apple, and Google typically come to mind. And while it’s true these International entities do as much to monopolize their industries as possible, unfair practices can happen on a much smaller scale.
A candidate can look perfect on paper and still bring habits that quietly disrupt your workplace—chronic lateness, office gossip, or a knack for checking out during work hours. The damage usually isn’t visible until after the hire is made. Here’s how to screen for red flags before they become your problem, from the interview through the probation period.
Sensational headlines about ending the Ukraine-Russia war dominated the news last week and will likely continue for several days, weeks, or months.