Independence Preschool & Childcare, LLC is a preschool and childcare provider led by owners Tina and Jake Gordon. As the organization grew, the business reached a point where leadership involvement in day-to-day operations was limiting scalability. The owners wanted to create stronger internal structure and accountability so they could shift their time from daily execution to higher-value work such as strategy, leadership development, and growth planning. Additionally, they wanted to expand their second location and determine financial feasibility.

Waters Business Consulting Group (WBCG) partnered with Independence Preschool to help build the operational and financial foundation required for sustainable expansion. The engagement centered on developing a strategic growth plan supported by clear operating rhythms, defined leadership roles, repeatable workflows, and measurable key performance indicators. In parallel, the work addressed foundational business levers including financial forecasting, pricing strategy, and people systems—particularly recruiting and retention—so the organization could improve predictability, decision-making, and profitability while reducing the owners’ operational burden.