Have You Tried the Discarded Napkin Test?

Have you tried the discarded napkin test? Perhaps you’ve never heard of it because it isn’t an actual thing. But, this simple sociological experiment does reveal some fascinating insight into how we perceive others and gauge various environments. Don’t bother Googling it, you won’t find any on-point results. However, that doesn’t mean it’s not useful.

Try the Discarded Napkin Test for Yourself

The discarded napkin test is a simple one. And, it clearly demonstrates the importance of appearance. Here it is: go into a casual restaurant prior to the lunch hour rush. Crumple a clean napkin and place it on a clean but empty table. Sit nearby and watch how many people past the “tainted” table up for another. Eventually, if there’s no more tables available, someone will muster the courage to clean it off. Or, give into the frustration of the limited seating options and swipe it to the floor.

Many workplaces have dress codes, particularly workplaces in industries in which image is highly valued and workplaces in which employees have regular face-to-face contact with customers. Whether you are considering setting a dress code for an existing workplace or trying to decide whether your new retail store will require employees to adhere to a dress code, consider the broad benefits and potential drawbacks — like backlash from casual-dressing employees — of such a move. —Houston Chronicle

The point is, people will choose to sit elsewhere even when the only flaw with a table is a discarded napkin. That’s it. Its unpleasing appearance is enough to turn off person after person. Although a bit strange, it’s true. And, it begs the question — are employee dress codes good or bad?

Employee Dress Codes Pros and Cons

Okay, so there are a number of dumb office rules that drive employees crazy. But, some make sense to enforce. When it comes to employee dress codes, it’s not always cut and dry. This means, while an employee dress code can actually be a good policy, it can also be a bad idea. Here are some employee dress code pros and cons to consider:

  • Pro — professional appearance. The single biggest benefit of an employee dress code is it provides a professional appearance. It’s especially useful in retail settings and offices. In the former, uniforms distinguish employees while the latter, business casual provides a professional yet laid back experience.
  • Con — stifles personal style. Although a dress code does provide a more professional experience, it also can stifle personal style. That can mean rebellion, particularly in an office setting. Team members might feel an imposition and possibly a bit untrusted.
  • Pro — provides “uniform” experience. Of course, you’d like your business to send a uniform message, which uniforms undeniably provide. However, in an office setting, this is a little more problematic. But, broad rules with clear prohibitions usually works well.
  • Con — needs consistent policing. Now, the biggest downside of any dress code is the need to police it constantly and consistently. Otherwise, it’s just a suggestion and not enforced policy. At least, that’s the way employees will feel.

What other pros and cons of employee dress codes have you experienced? Do you favor a strict dress code or a loose one? Please share your thoughts and experiences by commenting!

Interested in learning more about business? Then just visit Waters Business Consulting Group.

Like this article?

Share on Facebook
Share on Twitter
Share on Linkdin
Share on Pinterest

Related Posts

Arizona Total Home Restoration photo

From Guesswork to $3M+: How Arizona Total Home Restoration Built Data-Driven Operations

.elementor-widget-text-editor{font-family:var( –e-global-typography-text-font-family ), Sans-serif;font-weight:var( –e-global-typography-text-font-weight );color:var( –e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( –e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( –e-global-color-primary );border-color:var( –e-global-color-primary );} When Growth Outpaces Visibility Arizona Total Home Restoration (“ATH”) handles the calls nobody wants to make — the burst pipe at 2 a.m., the aftermath of a house fire, the mold that’s been spreading behind a wall for months. Based in Mesa and serving the greater Phoenix metro, ATH built a reputation for responding fast and coordinating complex work across mitigation and rebuild phases. But as the company grew, leadership found itself managing a business that was harder to see clearly: project flow across departments was murky, cash flow was difficult to forecast, and margins were under pressure even as volume increased. “All the people at this company are awesome! I started with this company a few years ago and decided to stop after a short time as I personally was too busy and didn’t have the proper staff in place. John was incredibly understanding. A couple years later I needed their help, and everything’s going great. I highly recommend the Waters team to any company small or big,” said Nathan Thue, President of Arizona Total Home Restoration. A Second Engagement, A Sharper Focus ATH’s relationship with Waters Business Consulting Group wasn’t a one-and-done project — it was a re-engagement. Nathan had worked with WBCG previously, stepped away when bandwidth got tight, and came back in January 2023 ready to build the operational structure his growing company actually needed. This time, the scope was clear: strategic planning and ongoing coaching aimed at scaling volume, improving cash flow predictability, and building departmental autonomy so Nathan could spend less time managing day-to-day fires (sometimes literally) and more time leading. Turning Project Chaos Into a Trackable Pipeline The core of the engagement was building visibility where there hadn’t been much. WBCG helped ATH implement a Project Dollar Volume (PDV) model to track leads, deals, and active projects by department — giving leadership a real-time read on workload and where revenue was actually coming from. That data fed directly into a Profit by Design (PbD) forecasting model, which gave the company forward-looking visibility into cash flow instead of a purely rear-view understanding of performance. Just as importantly, the work clarified what was driving margin performance across mitigation and reconstruction separately, so pricing and operational decisions could be made with real information instead of instinct. The Numbers Tell the Story The shift from reactive to data-driven operations showed up directly in the financials. Revenue grew from $1,528,824 in 2021 to $2,162,581 in 2022 — establishing that figure as ATH’s documented Profit by Design income baseline. Gross profit climbed from $260,526 to $393,270 over the same period, and gross margin improved from 17.0% to 18.2%. The momentum didn’t stop there: after the January 2023 re-engagement laid the groundwork for structured growth planning and KPI-driven accountability, 2023 revenue grew considerably past the $3 million mark, with strong gross margins carrying through. Beyond the top-line numbers, ATH’s leadership gained something harder to quantify but just as valuable — the ability to see the business clearly. Departmental performance, project pipeline, and cash flow are no longer guesswork. They’re tracked, forecasted, and tied to accountability at every level. Want That Kind of Clarity in Your Business? Whether you’re scaling a service business or trying to get out from under day-to-day operations, the first step is almost always the same: build the visibility that lets you make confident decisions. Waters Business Consulting Group has helped companies like Arizona Total Home Restoration turn financial guesswork into predictable, trackable growth — and we can help you do the same. Contact Waters Business Consulting Group to schedule a free consultation.

Read More »
Waters Business Consulting graphic

Your Trusted Employee May Be Your Worst Enemy

It’s happened again. You’re angry, but can’t erupt because doing so will only cause more problems. Having a responsibility to your brand, employees, and family, you can’t afford (both morally or monetarily) to ignore this thoroughly unpleasant situation—an employee who repeatedly backbites their fellow team members. Now, another episode has just surfaced, and you’ve been made aware of it. Unfortunately, it isn’t a one-off, and it’s up to you to deal with it. But how?

Read More »
Pair of people stock photo

Help! My Sibling is Sabotaging Our Small Business – What Should I Do?

Going into business with a sibling can be a dream come true, until it turns into a nightmare of missed deadlines, gossip, and decisions made behind your back. If you suspect your brother or sister is sabotaging the business, you’re not powerless. Here’s how to recognize the warning signs and take practical steps to fix the relationship, or protect your business if you can’t.

Read More »

Imagine Selling Your Business…

How Would Your Life Change?

You didn’t start your business just to stay busy—you built it to create freedom, security, and options for yourself and your family. Selling your business can be life-changing, but the real question is whether you’re intentionally building toward that outcome or simply leaving it to chance.

Sign up below for a free consultative session to learn what your business could be worth today and in the future! 

Thank you for your interest in learning what your business is worth. We will be in touch shortly.