Business Education

How to Deal with Employees Who Don’t get Along

You may have some terrific employees who always deliver on their promises and go above and beyond expectations. They intuitively know where to pick up on certain projects and how to get the job done right. You wish that all your employees delivered the same high quality work, but you’re content that you have enough to really help make your company stand out.

There’s just one problem — they don’t get along. It’s a real shame, because when teamed up, they ostensibly could do so much more. However, putting them together in the same room sets off a series of bickering and arguments and the whole thing becomes counterproductive. So, how do you deal with employees who don’t get along but are otherwise great assets to your company?

Disagreement Can be a Good Thing

While you’d like everyone to get along and work in harmony, you’ve got to remember that differences of opinion can be quite helpful. Call it devil’s advocate or thinking outside the box, but whatever it is, it can help you see certain things you would not otherwise consider. After all, different perspectives can help stir creativity and lean to solutions that you wouldn’t have thought of before.

Managers face a sticky problem when confronted with two adults in the same office who won’t get along. The tension between the two employees affects their work as well as the work of others in close proximity to their conflict. Employees become stressed because just coming into the office feels uncomfortable. —The Balance Careers

Disagreement can even lead to resolving issues that previously could not be solved. Sometimes, revisiting old problems can help people see others points of view and they become friends as a result, with a good working relationship. Of course, this magical moment doesn’t always happen, and it’s much more common than employees hold on to their differences instead of putting them aside to work together without strife.

How to Deal with Employees Who Don’t get along

The one thing you can’t do is ignore it and let the conflict fester. It will only worsen and that will eventually cause it to spread to other people. It could easily destroy company-wide morale. So, deal with it right away, by doing the following:

Meet one-on-one. This is a great way to learn about the conflict from each person’s perspective. It will also give you a sense of where each individual is coming from. Plus, it will help you identify the real source of the problem.
Meet together. After you have a better understanding of what’s going on, then you can meet together. Then, take the time to go over what each said to you separately and ask if what you recapped is a fair assessment. If so, you can work out one or more solutions.
Follow-up regularly thereafter. Of course, you can’t just assume that will fix the situation for good. You’ll need to follow-up with both parties and do so routinely (at least for the foreseeable future).
Be prepared to take additional action. It’s quite possible you’ll need to take more action. (It could even result in dismissing one or both of them. Or, some form of discipline, if necessary.) Should you need to devote more time, then it is definitely worth asking yourself if it’s worthwhile or descending into an unnecessary distraction.

What other suggestions do you have for dealing with employees who don’t get along? Please take a moment to share your thoughts and experiences by commenting and giving others something to consider.

Interested in learning more about business? Then just visit Waters Business Consulting Group.

Like this article?

Top Ways to Deal with Critics

August 9, 2017 No Comments

There’s simply no way to run a business without dealing with critics. As an entrepreneur, you’ll face doubt in many forms. You’ll face inner doubt, ruminate over which next step to take, receive less-than-positive feedback, and plenty more. What’s more, you’ll have to do so much more, like find ways to keep company secrets safe and navigate through industry changes. Running a business isn’t for the faint of heart and when critics chime-in, that’s precisely where it will hurt most. Top Ways to Deal with Critics Let’s face it, there is no shortage of bad news to discourage you. For instance, if you dream of opening a retail shop, no doubt the latest news out of that sector is troubling. But, it’s commonplace for unpleasant experiences to unfold. This certainly isn’t to say it’s all bad all the time. In fact, that’s part of the problem. When things are going good most of the time, criticism is the biggest wet blanket. Doubters rain on your parade and you scramble for cover. Criticism is part of life, but often times being criticized can make us feel like we aren’t good enough, like we’ve done something wrong, or even cause us to be uncertain about our future. People often take criticism as a personal attack, but in reality, criticism can often be positive. —Fast Company While it’s normal to experience periods of struggle, eventually, you’ll fight through and start to win. Any setback serves as a valuable lesson going forward. And, over time, you’ll enjoy long periods of success without much or any trouble. Then, seemingly out of nowhere, the critics will appear. That’s when you need to be prepared. Otherwise, you’ll become too distracted and won’t have the energy to fully function. So, here are some of the top ways to deal with critics: Teach them, no matter your feelings. Okay, so you don’t particularly like the person who is criticizing you (or your business). And, it’s natural to take it personally because it is your business. But, don’t let this become a missed opportunity. Instead, redirect your feelings and teach him or her. You’ll probably enjoy some accomplishment while turning a critic into a fan. Tell them the truth and do not be fake. You’ll receive at least a little criticism because of your success since it breeds jealousy. That jealousy will manifest into criticism and possibly into anger, even hate. If this does happen, don’t make the mistake of defending your success. Instead, talk about your failures to allow them to relate. Accept that doubters will always be there. Keep in mind that doubt is not the same as an insult (though you just might feel insulted). Rather, doubt is a disbelief in something unfamiliar. And, it isn’t personal, just a way of expressing uncertainty. So, find out what’s doubted and use it to teach. Trial and error isn’t perfect and that’s okay. Sometimes, a new idea can come off as foolish, gimmicky, or silly. But, trial and error are part of business. You need to experiment to know what does and does not work. If you receive criticism, accept it and just move on. Know when it’s time to give a sincere apology. If the criticism is legitimate, you might need to apologize. Know when it’s the right time to say you’re sorry and be sincere when you do. You’ll learn from the experience and move past the criticism, which are good things. How do you deal with critics? What strategies do you use to cope with doubters and doubt? What are your most useful experiences with critics? Please share your thoughts and experiences by leaving a comment. Interested in learning more about business? Then just visit Waters Business Consulting Group. [shareaholic app=”follow_buttons” id=”26833294″]

The Quiet Work That Builds the Strongest Customer Relationships

May 14, 2026 No Comments

There’s a Confucius saying that goes, “The man who moves a mountain begins by carrying away small stones.” It’s an interesting observation. And, it demonstrates just how important unglamorous, day-to-day operations truly are. We often think about success as a celebration, as big achievements, as huge leaps and bounds toward a lofty goal. But it’s actually built on small steps, done largely unnoticed, practically in silence.

Turning Detours into Dollars When Construction Obstructs Your Retail Store

July 23, 2026 No Comments

There are many external factors that can have outsized influence on a small business. Inflation is just one example, driving consumers to make different choices, seeking lower prices elsewhere. Then, there are more “concrete” problems, such as infrastructure being completely torn up for improvements and/or extensive repairs that take several months. Obviously, such huge disruption causes a lot of financial harm. Construction projects bring inevitable headaches for retailers large and small. But of course, smaller retailers tend to suffer disportionately and even moreso the longer construction drags on to slow completion. Road closures, detours, and heavy equipment can slash walk-in traffic and floor sales by 30 to 50 percent or more during peak periods of disruption. Yet smart negotiation with local governments can turn potential disaster into manageable inconvenience — and sometimes even create advantages. Retailers who prepare and engage early protect revenue and emerge stronger. Start Before the First Cone Appears The key is proactive outreach. Monitor public works calendars and attend planning meetings. Contact city or county officials weeks or months ahead rather than waiting for orange barrels to arrive. Frame the conversation around shared goals, such as vibrant commercial corridors that benefit everyone through jobs, tax revenue, and community vitality. Bring data. Track historical sales during similar past disruptions or use industry benchmarks. Present foot traffic counts, revenue figures, and customer surveys showing projected losses. Concrete numbers carry more weight than complaints. In locations where tourism and seasonal traffic matter, highlight how prolonged disruption hurts not just one store but the entire shopping district. Negotiate Practical Mitigations Focus first on access. Request clear, well-signed detour routes that funnel drivers directly to your parking lot rather than around it. Push for temporary signage at key intersections, including digital message boards with business names and “open for business” messages. Officials often control these assets and can prioritize commercial corridors. Parking solutions matter enormously. Ask for reserved temporary spots, waived time limits, or even valet-style service during peak periods. Request dedicated construction-worker parking away from customer areas to prevent loss of parking spaces. In some cases, retailers have secured permission for pop-up lots or shuttle services from overflow areas. Seek Financial Relief Compensation options exist. Negotiate temporary property tax abatements, reduced permitting fees, or business interruption grants. Many municipalities offer economic development incentives when projects affect key retail zones. Document everything — lost sales, extra marketing costs, staffing adjustments — to build a strong case. Explore marketing partnerships. Propose joint “Shop Despite Construction” campaigns where the city promotes affected businesses through its channels. This costs the government little but delivers visibility. Some retailers have secured inclusion in official project websites or utility bill inserts. Build Relationships and Leverage Leverage Approach talks collaboratively, not confrontationally. Position yourself as a partner invested in the community’s long-term success. Reference successful precedents from neighboring cities or counties. In several areas, retailers have gained concessions by emphasizing how healthy small businesses support tax bases that fund the very infrastructure projects underway. Know your rights. Construction must follow reasonable standards for minimizing impact. If proposals seem one-sided, involve your chamber of commerce, business improvement district, or even legal counsel familiar with municipal negotiations. Written agreements are essential — get mitigation measures, timelines, and responsibilities documented. Plan Operations Around the Deal Even the best negotiation won’t eliminate disruption entirely. Use the breathing room to adapt and make tactical changes such as extending hours for commuters, boosting online and curbside fulfillment, or creating “construction specials” that draw determined shoppers. Temporary visual upgrades, such as clean barriers or window displays, can maintain appeal. Retailers who negotiate effectively often report recovering 60 to 80 percent of lost traffic through combined access improvements and marketing. The process also builds goodwill that pays dividends in future zoning or permitting matters. Want to Accomplish More for Your Business? Do you want your company to grow faster and earn more while spending more time with your family, doing everything you started your business to do? We can make that dream a reality. Give us 30 minutes, and we will show you how to get your life back. Skeptical? Good! Put us to the test. You can call us for your free appointment at 480-636-1720, or, if you prefer, <a href = "mailto:info@watersbusinessconsulting.com”>send us an email. You can also visit us at Waters Business Consulting Group to learn more about us and the services we offer.

How to Deal with Employees Who Don’t get Along

Disagreement Can be a Good Thing

How to Deal with Employees Who Don’t get along

Like this article?

Related Posts

Top Ways to Deal with Critics

The Quiet Work That Builds the Strongest Customer Relationships

Turning Detours into Dollars When Construction Obstructs Your Retail Store

Imagine Selling Your Business…

How Would Your Life Change?

Thank you for your interest in learning what your business is worth. We will be in touch shortly.