Business Education

Tired of New Employees Abruptly Quitting? Here’s a Novel Solution for Recouping Your Training Costs

One of the most costly and infuriating aspects of running a business is training new employees only to have them up and abruptly quit. It takes a lot of time, effort, and extra expense to onboard new hires and get them familiar with practices and procedures. When they depart shortly after their training, it means having to fill that position all over again. Since this is such a huge hassle and a costly one at that, some companies are actually billing employees who quit. The strategy is to ensure new employees don’t receive critical industry training only to leave and use their new skills at a competitor paying higher wages and/or offering more enticing benefits packages.

Companies Recovering Employee Training Costs through TRAPs

Healthcare, retail, trucking, beauty, and more companies are adopting a new approach in order to reduce their workforce losses. Known as Training Repayment Agreement Provisions or TRAPs, these clauses are included in employee contracts. Nearly 10% of all American companies are now using these provisions, according to a recent report by Reuters News.

When a valued employee quits, the loss can have a detrimental effect on the person’s team and department and maybe even on the entire company. Not only can an unexpected departure lead to lost revenue, but it also could lower the morale and productivity of remaining employees. —Society for Human Resource Management

Other industries may follow this emerging trend if it proves successful and legal. There are already federal and state government agencies looking into the practice, and it appears to be legitimate. If it continues to grow in popularity, it should be not only a big benefit to businesses but to employees as well, as both parties will know precisely what’s expected of them and how to proceed accordingly.

How to Use Employee Training Repayment Agreement Provisions

Because this is somewhat new, it’s very important to take thoughtful, measured steps in order to implement such a practice. Here are some suggestions for how to use an employee training repayment agreement provision in your business:

Consult a labor law attorney. The very first thing you should do is to speak with a lawyer who specializes in labor law in your state. Even if a future employee willingly signs such an agreement, there may be something on the books that does not allow you to enforce such a provision. So, be crystal clear it is legal and actionable in your state.
Speak with your human resources department. Obviously if you are able to include an employee training repayment agreement provision in your hiring contracts, you’ll need to get the right people in your organization on board and in the know. You can help to develop a new section in your training process that discloses and advises potential hires and new team member about this provision.
Make sure new hires are made fully aware of the provision. When you’re recruiting someone new to your organization, be sure this is made abundantly clear before you proceed with follow-up interviews and probably before the very first, initial interview. Any job candidate should be made aware of this provision well before you get deep into the hiring process.
Include a mechanism to recoup new employee training costs. Of course, you’ll need a way to actually recoup those training costs. So, if you offer a sign-on bonus, that may be one way to recapture the expense. Here again, you’ll need to consult an experienced, licensed labor law attorney in your state to establish a recuperation mechanism for the provision.

What else would you suggest business owners do to deal with new hires who quit shortly after being brought on? Please share your thoughts and experiences so others can benefit from your input! Interested in learning more about business? Then just visit Waters Business Consulting Group.

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Fixing the Culture Problem in the Trades

April 6, 2026 No Comments

Recruiting young workers is only half the battle. Retaining them requires creating a workplace culture where people feel respected and supported. Leadership matters Jobsite supervisors and managers play a major role in shaping culture. Leaders who communicate clearly, provide feedback and support their teams create environments where employees want to stay. Build community Team events, mentorship programs and collaborative work environments help employees feel connected. Workers who feel part of a community are far more likely to remain with the company. Respect the next generation Every generation approaches work differently. Companies that embrace those differences rather than resisting them will be more successful in building strong teams.

3 Top Business Relocation Considerations

January 12, 2021 No Comments

Thinking about relocating your business? It’s something that many business owners think about, particularly when there’s a radical change in the economy. Or, they’ve had an immense increase in their growth or experienced a substantial decline. Regardless of the circumstances, entrepreneurs may consider relocating their companies for a number of reasons. But, when thinking about the move, get lost and frustrated within the many details. So, let’s focus on three of the biggest things you need to consider if you’re really thinking about relocating your business. The Relocation Conundrum There’s always pros or cons to relocating. For instance, you might be trying to escape a tight regulatory environment. But, your customer base is very broad and strong, and moving elsewhere might invite other obstacles. Or, there’s a huge upside to moving to a state with lower taxes, however, doing so means that you’ll have to take on less work in order to maintain your same level of quality with your current client base. Businesses grow. Products change. Economies flourish or flounder. Any combination of these or other factors can lead you to consider the possibility of relocating a business. As you consider the reasons to relocate your business, your primary concern has to be how the move is going to affect your bottom line. Don’t make any move without first considering all the factors for relocation and determining what the move may do to your customer base. —Houston Chronicle Small Business Obviously, there are upsides and downsides to almost any business decision. And, it is up to you to examine those advantages and disadvantages in order to decide whether or not it’s right to make a change. That’s where the “paralysis by analysis” phenomenon begins, causing you to overthink the situation and abandoning the idea altogether. 3 Top Business Relocation Considerations Because it’s such a big decision, it’s best to focus on just a few of the most basic questions. So, let’s take a look at some of the top business relocation considerations you start with: Overall cost. This not only includes the cost of moving, but expenses you’ll incur thereafter, such as taxes. Moving isn’t cheap, particularly if you have a large operation already in place. Then, there are the long-term costs, such as the aforementioned taxes. Think and project the most realistic scenario in order to gain an understanding of the feasibility of relocating. Work force pool. If you do move your business to another location, whether it’s to a nearby city, a neighboring county, or an entirely different state, the workforce pool will likely change, at least somewhat. Give this some serious thought and do a little research into possible relocation areas in order to make yourself aware of the local workforce pool. Growth potential. Obviously, if you’re reconsidering locating your business because of a downturn, make sure you’re not moving laterally to another destination that will resign you to the same fate. You should pick potential relocation areas based on your ability to grow your company over the long-term. Although we’re focusing on these three factors, what other elements would you consider to be among the most important? Please take a moment to comment to share your thoughts and experiences so others can benefit from your prospective! Interested in learning more about business? Then just visit Waters Business Consulting Group.

How to Build a Positive Brand

May 16, 2017 No Comments

One thing that makes companies successful is branding. We see it everywhere and all the time, from television spots, to radio ads, to catalogs and other marketing materials, businesses put out impressions of themselves to the public. The reason for branding is obvious but it’s not necessarily an easy task. It requires differentiating an entity from its competition to make it instantly recognizable to consumers. A brand has to not only be recognizable, it has to live up to its self promotion and establish a reputation that’s commensurate with its marketing. There’s practically little else which can destroy a company faster than having a bad reputation. Even the most effective branding won’t allow a company to escape bad publicity or a negative consumer image. Small business owners might not believe that branding is necessary for them precisely because of their small size; however, in a world that is digitally centered, that’s simply not the case. No matter the size of your organization, it needs a positive brand to help propel it forward. Ways to Build a Positive Brand To build a positive brand, you’ll need to think about the future–it’s what you do now that’s most important. There are defunct companies that doomed themselves by not being aware of the image they were presenting. Relying on gimmicks is another mistake. Companies that place their marketing efforts into gimmicks usually have little else to offer, and, that’s a precarious position. Being genuine and offering good service with a positive attitude are great ways to build a brand. Our personality and professional image sets the tone and stage for how we are all perceived. With the reality of a 24/7 online media world that can change things in a real-time split second, one small wrong move or right move can go viral and change everything. —Small Business Trends To keep your business growing, you have to employ more than one tactic. There are new customers to be found and try your products and services over competitors, and, it’s your brand that will help to convince them to do so. Here are a few ways to build a positive brand: Create a positive work environment. Your brand starts from within your organization. Remember, your employees have lives outside your company and talk to people about work. This is why it’s important to facilitate a positive environment. After all, people won’t give you any business if they’ve heard bad things from insiders. Have a clear and easy-to-follow customer service protocol. Your team members are one of the most powerful sales tools you have. The better they deliver, the better your company does. When it comes to customer service, everyone should know how to respond and to do so in a timely, polite manner. Offer something for nothing. People like free things, practically no matter what they are: great content that is helpful, complimentary items, discounts, and other things can have a big impact. What’s more, if you do this on a regular basis, it will create a positive impression. Make a commitment to your community. Volunteering is something every leader should do and not just for the sake of networking. When you volunteer, you send a very powerful message about yourself and your company. Another thing you can do to create a positive brand is to always follow-up with comments and reviews. Good or bad, these are helpful and the way you deal with comments and reviews will say much about your business. [shareaholic app=”follow_buttons” id=”26833294″]