Is Your Chatty Employee Costing You? The Surprising Truth for Small Businesses

Andrew Carnegie. JP Morgan. John D. Rockefeller. Once, these men were titans of industry and the most successful among American entrepreneurs. This, at a time when technology was extremely limited by today’s standards. Communications were not nearly as instantaneous, and the advantage of a democratized autodidact education couldn’t have come from the internet. Now, it’s an entirely different world – except in some remarkable respects. Business owners are still subjected to a lot, particularly stress. And this means these individuals will suffer both mentally and physically. Common Causes of Mental and Physical Stress and Poor Health Being an entrepreneur comes with many challenges. Business owners often have to deal with a high level of uncertainty and unpredictability in their ventures. This can create feelings of a lack of control and lead to stress and anxiety. Plus, having to work long hours to keep their business running, can lead to fatigue, burnout, and poor physical health. It’s no secret that entrepreneurship in the startup field comes with a lot of uncertainty and stress. Researchers from Harvard Business Review interviewed 65 entrepreneurs and found that stress and fear had both motivating and inhibiting consequences. For example, fears related to financial stress actually encouraged greater persistence, while fears of failure related to aptitude had an inhibiting result. —Forbes Running a business can be financially stressful, especially during the start-up phase. Money worries can cause anxiety, depression, and affect overall well-being. What’s more, entrepreneurs may neglect their physical and mental health due to the demands of their business. This can include poor eating habits, lack of exercise, and lack of sleep. How Entrepreneurs can Improve their Mental and Physical Health Entrepreneurship can be a very difficult endeavor. While the rewards of building a successful business can be significant, the pressure to perform and the constant uncertainty of the future can take a toll on one’s mental and physical health. However, there are several effective ways that entrepreneurs can improve their mental and physical well-being. Prioritize self-care. Entrepreneurs often have a lot on their plate and may neglect taking care of themselves. It is essential to set aside time each day for self-care activities such as exercise, meditation, and relaxation. These activities not only improve physical health but also help clear the mind and reduce stress. Practice mindfulness. Mindfulness is the practice of being present in the moment and not dwelling on the past or worrying about the future. Entrepreneurs can practice mindfulness by setting aside time each day for meditation or other mindfulness practices such as yoga or tai chi. Get enough sleep. Lack of sleep can have a significant impact on one’s mental and physical health. Entrepreneurs should aim to get at least 7-8 hours of sleep each night and establish a consistent sleep schedule. Eat a healthy diet. A healthy diet can help improve energy levels, reduce stress, and improve overall physical and mental health. Entrepreneurs should aim to eat a balanced diet that includes plenty of fruits and vegetables, lean protein, and whole grains. Connect with others. Entrepreneurship can be a lonely endeavor, and it is essential to maintain social connections with friends and family. Entrepreneurs should make an effort to connect with others through activities such as networking events, social clubs, or volunteer work. Seek help if needed. Entrepreneurs should not be afraid to seek help if they are struggling with mental health issues such as depression or anxiety. Help is available through counseling, therapy, or support groups. As you can plainly see, entrepreneurs can improve their mental and physical health by prioritizing self-care, practicing mindfulness, getting enough sleep, eating a healthy diet, connecting with others, and seeking help when needed. Remember that taking care of yourself is crucial for your business’s success. What do you think? Do you have any other suggestions that others can benefit from? Please take a moment to share your thoughts and experiences! Interested in learning more about business? Then just visit Waters Business Consulting Group.

The economy is in a recession. Interest rates are going up. Inflation is rising. There’s a labor shortage. (And, materials are still not readily available.) The list can go on and on and on. What’s even worse, is there are business owners actually do go on and on. They complain about this, that, and the other thing. Some even take it to the next level and complain about things that haven’t even happened yet. Then, although somewhat rare, there are entrepreneurs out there who go so far as to put their gripes and grievances on social media. This doesn’t paint a very positive picture and of course, it does absolutely nothing to correct what is perceived to be or is wrong. In reality, it does far more harm than it does through catharsis. So, if you’re guilty of this extremely unattractive behavior it’s time to stop, and here’s why. The Internet is Forever All right, very few business owners actually do complain over the internet but where it’s mostly found is social media. Regardless of the digital property, the internet is forever, meaning that once it is out there, it’s usually not possible to take it back. Even if you’re able to delete it, you’ve already left a negative impression. We sometimes deny that we’re complaining. Instead, we say that we’re just “being honest,” “venting” or “blowing off steam.” But don’t kid yourself: Whenever you insert negative feelings into a conversation without some sort of resolution, you’re complaining. It’s tempting because there is a lot about entrepreneurship to complain about —Entrepreneur.com Then, there’s something else to keep in mind. Business owners don’t need to be the ones writing complaints about this or that on the web. Dissatisfied customers will do that instead (and probably with good reason). In other words, if you complain to your customers or in front of them, there’s a good chance they’ll share that experience and that isn’t good for your business’s public reputation. Instead of Complaining, Do the Following Everyone is guilty and capable of letting their complaints be known. But for business owners, this is a very bad choice with no real upside. Whether you’re complaining about a problematic customer, an inhospitable vendor, or your bank charging petty nickel and dime fees, you’re still doing it with negative emotion. Sure, people will understand your frustration, but customers really don’t want to hear about it or even care. So, what should you do when something bothers you and you’re dealing with a customer at that time? Well, the first suggestion is to ignore or resist your instinct to interject complaints and bite your tongue. If you’re able to put it off for a little while, you’ll be able to vent to the right people in an appropriate setting. Should your personality be one that says it’s best to be honest with everyone and use that excuse as a justification, think twice before you start blurting out complaints. Ask yourself what would you think if you were the customer hearing this? Merely putting yourself in your customers’ shoes ought to be enough to dissuade you from griping. At the very least, it will give you pause to adjust your attitude. It’s also helpful to remember that complaining doesn’t solve anything. Yes, it does allow you to get something that’s bothering you off your chest, but that’s not usually worth the ultimate cost. Remember that it is not an attractive or trustworthy trait and you’ll do yourself a huge favor. What other advice would you give business owners who have a bad habit of complaining to customers? Please share your own thoughts and experiences so others can benefit from your input! Interested in learning more about business? Then just visit Waters Business Consulting Group.