Business Education

Struggling to Hire Skilled Staff? Avoid Unwanted Habits

Some job candidates can easily impress business owners with impeccable credentials. They have all the right stuff, including skills and experience. However, some of the same individuals come with unwanted and undesirable traits. For instance, the person who looks perfect on paper but is prone to spreading divisive office gossip, or the employee who is chronically late, maybe someone who is way too talkative, or an ostensible team member who spends an unacceptable amount of time alone, doing personal things – on company time.

Whatever bad habits or unpleasant personality traits this person possesses, they often take employers by complete surprise. So, it’s important not to get yourself into such a predicament in the first place. And that’s what we’re here to tackle. So, let’s get started.

Hiring Smart: How Small Business Owners Can Find Skilled Candidates Without Unwanted Habits

Every hire matters. Owners often juggle the dual challenge of finding individuals with the right skill set while avoiding those who might bring counterproductive habits to the workplace. Now, let’s take a good look at some effective strategies to ensure you’re building a resilient, productive team that aligns with your business values.

Define What You’re Looking For—Clearly

Before you dive into the hiring process, outline exactly what your ideal candidate should bring to the table. Identify:

Skills. What technical or soft skills are absolutely non-negotiable?
Values. How do they align with your business’s culture and ethics?
Experience vs. potential. Do you need someone with a proven track record, or are you open to developing a promising individual?

Create a detailed job description that not only lists job responsibilities but also emphasizes your company’s culture and expectations. This attracts candidates who resonate with your goals.

Source Candidates Strategically

Finding the right candidates requires casting your net in the right waters. Some effective sourcing strategies include:

Professional networks. Reach out to industry-specific groups on LinkedIn or local business forums.
Referrals. Tap into your network for recommendations—team members and industry colleagues often know strong candidates.
Specialized job boards. Consider niche platforms tailored to your industry to find skilled talent.

Use Behavioral and Skill-Based Interviews

Craft your interview process to uncover both a candidate’s strengths and potential red flags. Incorporate the following to be more insightful:

Behavioral questions. Ask about past experiences that reveal work ethics, collaboration skills, and conflict management.
Skill tests. Include practical assessments to gauge their ability to perform job-related tasks.
Hypothetical scenarios. Present scenarios that reflect real challenges in your business to evaluate problem-solving skills.

Check References Thoroughly

Unfortunately, bad habits are often hidden during interviews, so contacting former employers or references is crucial. When speaking with references, ask:

What was their work ethic like?
How did they handle feedback or challenges?
Would you rehire this person?

This step can reveal underlying issues or confirm positive traits.

Prioritize Cultural Fit

Skills can often be taught, but aligning with your business’s culture is harder to instill. During interviews, look for candidates who:

Share your vision and enthusiasm.
Demonstrate adaptability and open-mindedness.
Exhibit a proactive approach to learning and growth.

A strong cultural fit can prevent the introduction of negative habits that conflict with your workplace dynamics.

Emphasize Onboarding and Training

Once you hire someone, invest in a structured onboarding process to set clear expectations from day one. Address:

Company values and workplace etiquette.
Performance standards and feedback mechanisms.
Development opportunities to build their skills and confidence.

This helps reinforce the habits and behaviors you want in your workplace.

Stay Vigilant During Probation

Use the probation period to monitor new hires closely. Watch for:

Their ability to take constructive feedback.
Signs of a growth mindset and willingness to learn.
Patterns of behaviors that align or clash with your team dynamics.

If red flags arise, address them promptly to avoid long-term disruption.

Final Thoughts

Hiring the right person is as much about avoiding the wrong fit as it is about finding the right one. Remember: every hire is a step toward creating a resilient and thriving workplace culture.

Want to Accomplish More?

Do you want your company to grow faster and earn more while you spend more time with your family doing all the things you started your business to do?

We can make that dream a reality. Give us 30 minutes and we will show you how to get your life back. Skeptical? Good! Put us to the test.

You can call us for your free appointment at 480-636-1720, or, if you prefer, send us an email. You can also visit us at Waters Business Consulting Group to learn more about us and the services we offer.

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I Want to Create a New Position for My Small Business – So How Do I Go about It?

September 9, 2022 No Comments

Entrepreneurs wear many, many hats. It is not at all unusual for a small business owner to perform several different roles. But, this Jack of all trades, master of none can’t go on in perpetuity. The longer it lasts, the less chance there is that the business can scale up. In order to grow a company, it’s necessary to have help and many business owners reach a point where it is unavoidable. So, they make a few hires but still continue to perform various functions until they realize that a new position will free them up to pursue their main goals. Hiring should Equal Growth It’s very common for small business owners to be nervous about their first hires. However, they eventually get past this and the team settles into a comfortable routine. This can easily result in a false sense of security and it’s not at all unusual for the owner to slip right back into or continue bad habits. If a heavy workload causes your employees to feel overwhelmed and frustrated, it may be time to add new positions to your department. Hiring an additional staff member or two can help you split tasks between employees more equitably and give employees the time they need to devote to their work. —Houston Chronicle Sure, someone has to perform those functions and the owner typically feels it is his or her responsibility. But, there comes a time when it’s clear that handing off at least some of those tasks to someone else would be very beneficial. What generally holds a business owner back is not having a clearly defined position, as they did with previous hires. Fortunately, there are some steps you can take to create a new employee position. How to Create a New Employee Position for a Small Business When it becomes obvious that you’re taking on too much, be it administrative tasks or something else, it’s time to seriously consider hiring someone to do that work for you. Here are some steps you can take in order to create a new employee position: Estimate its ROI. Before you start posting job openings, take some time to work out the most likely return on investment. Ask yourself if one or more of your current employees can assume these responsibilities. If not, then it is more likely you need to create a brand new position. Just work out a realistic scenario on how much this will add to expenses and what size return of investment you’ll get for this potential hire. Determine if it’s part or full time. Next, you’ll need to determine whether this is a part-time or full-time position. Go over your schedule and create a ballpark figure of how much time you spend on these tasks. This will give you a pretty good idea of the number of hours you’ll give over to a new employee. Plus, it will tell you how much time you gain back doing more important things. Compile a list of applicable skills. Now, you’ll need to create a list of applicable skills that a new employee would need to possess. This will also tell you if these responsibilities are truly interrelated or if they are a mixed bag. What’s more, it will point you in a more specific direction and help you to hone in on the right personality. Advertise the new position and interview potential candidates. Last but certainly not least, it’s time to fill the new position you’ve created. Write a job description that defines the role and your company’s expectations, then advertise it in trade publications, and on social media. What other suggestions do you have for an entrepreneur who is considering creating a new team member role? Please share your experiences and thoughts so others can benefit from your input! Interested in learning more about business? Then just visit Waters Business Consulting Group.

Here’s What You Need to Know About the ATT and Apple 5GE Sleight of Hand

February 14, 2019 No Comments

In case you haven’t yet heard, a new type of communication technology is on its way — 5G. It’s the fifth-generation cellular system, coming to replace 4G, the fourth-generation. And, it promises to deliver a whole new level of speed. Some experts forecasts speeds of 100x greater. In fact, it’s so fast, the wireless connections will easily rival hard-wired connectivity of the old system. So, it’s no wonder carriers and handheld device manufacturers are ready to get it out into the marketplace. Trouble is, it will take some time to roll out. But, that isn’t stopping two companies from getting-in on the action ahead of time. What Consumers Need to Know about the AT&T and Apple 5GE Marketing Campaign Recently, AT&T started to display “5GE” on select Android phones. Then, this week, Apple joined in, doing the same for some of its iOS devices. The problem is, “5GE” isn’t 5G tech. It stands for “5G Evolution.” This sleight of hand isn’t new. We want results, and we want them now. Your customers want the same thing and are willing to pay for it. A temptation could arise to promise them quick results when you know that’s not going to be the case. This kind of short-sighted thinking hurts your business in the long run. —Entrepreneur.com Companies have done this type of thing before. Of course, it’s misleading, to say the least. Customers might think they’re on a real 5G network, via a real 5G device. Although, the move hasn’t gone unnoticed. Rival T-Mobile posted a short video mocking AT&T, with a caption reading “didn’t realize it was this easy, brb updating.” Others have also joined in, rightly criticizing the move. 3 Real Costs of Deceptive Business Practices Now, the word will most definitely spread and people will catch-on to the ruse. So, it’s important to look at the impact of such misleading marketing and what it can really do. Here are the three biggest effects of deceptive marketing: Customers suffer. Needless to say, customers obviously suffer because such tactics instill a strong sense of distrust. If a business puts out misleading claims, when discovered, customers won’t trust it. What’s more, they’ll also become skeptical about other things. Businesses suffer. While the sleight of hand might payoff in the short-term, the long-term consequences can be quite severe. Word of mouth will spread and that could prove enough to bring about the demise of a business. Employees suffer, too. When a business tries to fool its customers, the employees will take the brunt of the blow-back. It’s not fair for employees to suffer undeserved consequences. What else would you add to the list? Please share your thoughts and experiences by commenting! Interested in learning more about business? Then just visit Waters Business Consulting Group.

Key Ways To Make Your Business More Transparent

April 17, 2018 No Comments

No matter what business you’re in, you want customers to have faith in your ability to meet their needs every time. That’s at the very core of being successful. The key to creating and fostering trust in customers often comes down to transparency. You want your customers to feel as though your business is an open book, and that they’ll always know what to expect from you. Transparency is something that’s both simple and complicated for businesses to achieve. It’s simple because it’s a matter of living up to the expectations customers have for your business. Yet it’s also complicated because it involves helping to set those expectations that customers have in the first place. Building a more transparent organization involves creating an internal culture that encourages honesty and transparency as well as building stronger relationships with customers. Transparency begins inside your organization, which means leadership must embrace the concept. You can’t expect your employees to embody transparency with your customers if there isn’t a strong culture to promote transparency internally. An effective way to create that culture of transparency is to encourage your employees to communicate with management as well as with one another. You can do this by establishing an open-door policy and giving employees a platform for expressing their thoughts during meetings. When you communicate with your employees, it can be extremely helpful to be clear with your messaging, avoiding corporate jargon and speaking plainly to your employees. Even if the news is bad, your employees likely will appreciate your honesty and internalize the spirit of transparency in their interactions with customers. Key Ways to Make Your Business More Transparent created by Track Your Truck.