Business Education

Struggling to Hire Skilled Staff? Avoid Unwanted Habits

Some job candidates can easily impress business owners with impeccable credentials. They have all the right stuff, including skills and experience. However, some of the same individuals come with unwanted and undesirable traits. For instance, the person who looks perfect on paper but is prone to spreading divisive office gossip, or the employee who is chronically late, maybe someone who is way too talkative, or an ostensible team member who spends an unacceptable amount of time alone, doing personal things – on company time.

Whatever bad habits or unpleasant personality traits this person possesses, they often take employers by complete surprise. So, it’s important not to get yourself into such a predicament in the first place. And that’s what we’re here to tackle. So, let’s get started.

Hiring Smart: How Small Business Owners Can Find Skilled Candidates Without Unwanted Habits

Every hire matters. Owners often juggle the dual challenge of finding individuals with the right skill set while avoiding those who might bring counterproductive habits to the workplace. Now, let’s take a good look at some effective strategies to ensure you’re building a resilient, productive team that aligns with your business values.

Define What You’re Looking For—Clearly

Before you dive into the hiring process, outline exactly what your ideal candidate should bring to the table. Identify:

Skills. What technical or soft skills are absolutely non-negotiable?
Values. How do they align with your business’s culture and ethics?
Experience vs. potential. Do you need someone with a proven track record, or are you open to developing a promising individual?

Create a detailed job description that not only lists job responsibilities but also emphasizes your company’s culture and expectations. This attracts candidates who resonate with your goals.

Source Candidates Strategically

Finding the right candidates requires casting your net in the right waters. Some effective sourcing strategies include:

Professional networks. Reach out to industry-specific groups on LinkedIn or local business forums.
Referrals. Tap into your network for recommendations—team members and industry colleagues often know strong candidates.
Specialized job boards. Consider niche platforms tailored to your industry to find skilled talent.

Use Behavioral and Skill-Based Interviews

Craft your interview process to uncover both a candidate’s strengths and potential red flags. Incorporate the following to be more insightful:

Behavioral questions. Ask about past experiences that reveal work ethics, collaboration skills, and conflict management.
Skill tests. Include practical assessments to gauge their ability to perform job-related tasks.
Hypothetical scenarios. Present scenarios that reflect real challenges in your business to evaluate problem-solving skills.

Check References Thoroughly

Unfortunately, bad habits are often hidden during interviews, so contacting former employers or references is crucial. When speaking with references, ask:

What was their work ethic like?
How did they handle feedback or challenges?
Would you rehire this person?

This step can reveal underlying issues or confirm positive traits.

Prioritize Cultural Fit

Skills can often be taught, but aligning with your business’s culture is harder to instill. During interviews, look for candidates who:

Share your vision and enthusiasm.
Demonstrate adaptability and open-mindedness.
Exhibit a proactive approach to learning and growth.

A strong cultural fit can prevent the introduction of negative habits that conflict with your workplace dynamics.

Emphasize Onboarding and Training

Once you hire someone, invest in a structured onboarding process to set clear expectations from day one. Address:

Company values and workplace etiquette.
Performance standards and feedback mechanisms.
Development opportunities to build their skills and confidence.

This helps reinforce the habits and behaviors you want in your workplace.

Stay Vigilant During Probation

Use the probation period to monitor new hires closely. Watch for:

Their ability to take constructive feedback.
Signs of a growth mindset and willingness to learn.
Patterns of behaviors that align or clash with your team dynamics.

If red flags arise, address them promptly to avoid long-term disruption.

Final Thoughts

Hiring the right person is as much about avoiding the wrong fit as it is about finding the right one. Remember: every hire is a step toward creating a resilient and thriving workplace culture.

Want to Accomplish More?

Do you want your company to grow faster and earn more while you spend more time with your family doing all the things you started your business to do?

We can make that dream a reality. Give us 30 minutes and we will show you how to get your life back. Skeptical? Good! Put us to the test.

You can call us for your free appointment at 480-636-1720, or, if you prefer, send us an email. You can also visit us at Waters Business Consulting Group to learn more about us and the services we offer.

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My Spouse and I Opened a Business and it’s Ruining Our Marriage — What should We Do?

February 3, 2022 No Comments

Couples often open businesses together because they recognize that two heads are better than one. It not only allows them to be their own bosses but is usually accompanied by the idea that a joint venture will strengthen their interpersonal relationships. After all, running a business together will mean they must be more open and communicative, and therefore it ought to bring them closer together as they work together on their shared dream. But, sometimes couples have very different ideas about how to build and run new businesses and this can easily lead to a lot of conflicts. Fortunately, there are some strategies couples can use if they are experiencing problems in their small businesses. The Hidden ‘I’ in T-e-a-m Make no mistake about it, every joint venture depends on individuals. Two or more people have to come together in a meeting of the minds and spirit in order to make it ultimately work. This starts with an individual choice to pool skills, talents, and resources together once this decision is made and forces are joined together, the business should have what it needs to succeed. However, sometimes individuals can’t get out of their own way and that’s when the problems begin. When things get tough, refer back to your joint goals. Running a business isn’t easy, and when both you and your spouse are involved, that means your livelihood is hanging in the balance of the business you share. Instead of letting this fill you with stress and anxiety, instead, let it fill you with excitement and passion for the work you do. Be a support for each other, so when one of you gets stressed or worried, the other can remind you why you started. —Small Business Trends In other words, there has to be the right mixture of individualism and teamwork in order to make the relationship work. For example, constantly jocking for power will eventually lead to serious issues. If one spouse tells their employees one thing and the other spouse contradicts that, there’s obviously going to the at least some confusion and conflict. This is why successful businesses have defined roles for everyone involved. Doing so greatly increases communication, productivity, and also expectations. How Spouses can Successfully Run a Business Together If you and your spouse are experiencing problems in your business that are affecting your personal relationship, you’re definitely not the first and won’t be the last. The good news is there are steps you can take to reduce or eliminate conflict, such as the following: Mutually define individual roles. Both of you are responsible for running the business, but that doesn’t mean that both of you should be caring out the same roles. Take some time to talk over and outline your individual roles and responsibilities so there’s no miscommunication or unnecessary redundancy. Layout and set your expectations. Each of you has an idea of what you want from the other. But unless you communicate that clearly, there’s no way to truly know what you want out of one another. This will take a little trial and error but you can eventually find tune it in this will be a huge help in running the business efficiently. Leave home at home when you’re at work. There’s a reason that large corporations discourage romantic relationships between colleagues. When you bring your home life to work, you can expect to bring all of those issues into your place of business. Obviously, there’s no good that can come from this, so leave home at home while you’re at work. What other ways can spouses resolve their problems while running a business together? Please share your thoughts and experiences so others can benefit from your input. Interested in learning more about business? Then just visit Waters Business Consulting Group.

How to Manage Your Teleworking Staff

April 9, 2020 No Comments

Managing a staff remotely presents a number of challenges, some of which are completely unexpected. When a business first goes to a telecommuting or teleworking structure, it naturally undergoes some growing pains to adjust to the new dynamic. Although it is ostensibly more beneficial, cutting down on some expenses, and providing more convenience to staff who no longer have to commute, there are still some issues which can arise. So, it’s best to know what to expect. The Upsides of Telecommuting for Small Businesses There are a number of advantages to remote work situations. It gives team members more flexibility with their schedules. Also, it cuts down, if not nearly eliminates, office politics. Additionally, another benefit is that it can reduce operating costs, having to rely less on a dedicated, physical location. Particularly for small businesses, telecommuting seems an effective strategy for maximizing a workforce while still keeping costs low. You don’t need to pay for a centralized office space or deal with a drive to work, but you do have to contend with YouTube, Facebook and myriad other online distractions. —American Express But, it also means having to wrangle with coordination efforts, relying on different forms of communication, along with various other things to work out. With just a bit of tweaking here and there, it’s possible to make it work and even to reach a point where pretty much everything flows seamlessly. Ways to Manage Your Teleworking Staff Of course getting from Point A to Point B requires a combination of ingenuity, cooperation, and some out of the box thinking. To effectively manage a remote staff, you’ll need to do the following: Clarify roles. Each team member must clearly understand his or her role within the organization to eliminate duplication of effort, gaps in productivity, and more troublesome issues. Every person should have a defined, central role, as well as alternative responsibilities, just in case there is a need. Set expectations. In addition to defining everyone’s role, you’ll also need to clearly delineate your expectations. Otherwise, people won’t know exactly what you want out of them, and that’s a recipe for disaster. Develop procedures. It’s pretty straightforward to set up and explain and demonstrate procedures in a face-to-face environment, but presents quite a challenge with remote staff. This is where most of the initial communication will be necessary, in order to coordinate how things should be done. Set Regularly Scheduled Conference Calls. Regular communication is key with your staff in order to develop relationships and high trust cultures with accountability. Have a set time and day with a set agenda on key performance metrics and results, project updates, review current challenges and opportunities and collaborate openly so that there is a sense of community. Use a video conference application like ZOOM or GoToMeeting.com or other for more effective communication. Understand security issues. With remote work comes the risk of work-product being compromised. You need to learn about and address any potential issues by being proactive as possible. Reach out for help when needed. Lastly, if things just don’t seem to work, you should seek help with the right people. you might need to consult or hire a technical professional in order to get everything you need in order for the system to be fully functional. What other suggestions do you have? Please, share your thoughts and experiences by commenting! Interested in learning more about business? Then just visit Waters Business Consulting Group.

3 Necessary Replacement Manager Qualities

July 3, 2021 No Comments

Replacing a manager in any size business presents a number of challenges. It’s not just finding the person with the right skill set, or the most experience, or even the best aptitude for the position, but all of these and more. Unfortunately, too many administrators and entrepreneurs only look at these types of qualities. They fail to factor in other intangibles that would benefit their team members the most. Read on to learn about the three most important qualities of a replacement manager. Why Past Job Performance is No Guarantee of Future Success You’ve no doubt heard or experienced two different cliches: that past performance of an investment is no guarantee of its future result, and the Peter Principle (the phenomenon of people rising to their highest level of incompetence). Unfortunately, this is where many administrators and business owners go wrong. They mistakenly believe that an individual’s past performance is indicative of future results. But, this just isn’t true. Bad managers cost businesses billions of dollars each year, and having too many of them can bring down a company. The only defense against this massive problem is a good offense, because when companies get these decisions wrong, nothing fixes it. Businesses that get it right, however, and hire managers based on talent will thrive and gain a significant competitive advantage. —Harvard Business Review Sure, it’s absolutely necessary to look at a candidate’s previous experience and performance. It’s also just as necessary to rely at least somewhat on their proven skill set and untapped potential. However, this isn’t likely to give you a good overall evaluation of how he or she will fit into his or her new role. 3 Important Replacement Manager Traits One of the most difficult aspects of replacing a manager in any type of business is how he or she will be received by the team members he or she will lead. So, ask yourself if potential candidates have the following qualities: Empathetic ears. There are many different kinds of managers out there, and some of them are a better fit for a promotion or lateral move than others. Depending on their new responsibilities, you most definitely want them to be ambitious and take ownership of their responsibilities. Equally so, it’s critical to have a manager who truly listens to their team members because this will be the perception employees have of the company overall. Decision confidence. Obviously, if someone has all the experience and potential to move up or across, he or she should likewise possess a strong self confidence. In other words, a manager who doesn’t always have to rely on higher ups to make decisions, particularly ones that are relatively small. After all, you don’t want to put someone in a management role who just can’t make up their mind and constantly comes to you for those very reasons. Golden rule follower. If there’s one thing that rank-and-file team members despise the most, it is managers who cannot follow their own rules. Hypocrisy, double standards, and negative traits such as these will quickly erode away employee morale and productivity. Nobody performs well under such types of management, because it is so counterproductive by its nature. What other suggestions do you have for replacing a manager as a business owner? Please take a moment to share your thoughts and experiences so others can benefit from your unique perspective! Interested in learning more about business? Then just visit Waters Business Consulting Group.