My Employees are Making Excuses about Coming Back to the Office — What Can I Do?

Although many parts of the country are reopening, some people might not be ready (or comfortable) with returning to the workplace. Of course, if this is happening to your business, it can not only be frustrating, but quite harmful to your company’s overall health. And, it’s certainly more preferable to bring back known quantities, rather than to try and replace trusted staff. But, you’ll have to convince those reluctant individuals first.

Common Coronavirus-Related Excuses

Employees might say they get the same amount from unemployment as they earned prior. Some will say their child’s school is closed or they take care of an elderly parent. Others might cite ongoing health conditions and any exposure to COVID is a severe risk. Unfortunately, these reasons are difficult to argue against.
While a one-time incident may be overlooked, small-business owners cannot afford to accept excuses for ongoing performance problems. In a small organization, other employees quickly notice when excuses are allowed. By tolerating excuses, you create a culture of avoidance rather than responsibility. —Houston Chronicle Small Business
However, employees who believe the workplace is unsafe is another matter. It’s much easier to convince them about proactive and other protective measures. But, that certainly doesn’t mean it’s a cinch to change their minds, either.

How to Deal with Employees Who are Stalling Coming Back to Work

Obviously, if someone is obstinate enough, it might not be worth the time and energy. But, if there are a few minimal concerns, it’s entirely possible to convince them to return to the workplace. Here are some helpful suggestions:
  • Emphasize safety. If they are concerned about being around a large group of people again, you can always reduce the number of people in the office, and/or space them apart. Having the office sanitized from top to bottom by a professional cleaning service will also go a long way in reducing worry and anxiety.
  • Give them more flexibility. Consider changing your sick policy in order to accommodate people who might be out for an extended period of time. You can also look into different health insurance plans to see if there’s something better available.
  • Offer incentives. If someone is truly fearful about returning to the workplace, this probably won’t work. However, people that would rather continue to work from home will most definitely want to take advantage. The type and amount of incentives are up to you, but they could go a long way in changing minds.
  • Use your influence. While you might prefer not to result to ultimatums, sometimes these are the only way to really get through to the most stubborn people. Obviously, you can’t do anything illegal, but you can change your businesses policies in regard to working remotely versus remotely working on-site.
What other suggestions do you have to deal with employee excuses about returning to the workplace? Please take a few minutes to share your thoughts and experiences. Perhaps others can benefit from your unique perspective. Interested in learning more about business? Then just visit Waters Business Consulting Group.

Like this article?

Share on Facebook
Share on Twitter
Share on Linkdin
Share on Pinterest

Related Posts

Boogie Bulb case study photo

How Boogie Bulb Nearly Tripled Revenue by Finally Understanding Its Own Margins

.elementor-widget-text-editor{font-family:var( –e-global-typography-text-font-family ), Sans-serif;font-weight:var( –e-global-typography-text-font-weight );color:var( –e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( –e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( –e-global-color-primary );border-color:var( –e-global-color-primary );} When Linda Foss brought her newborn daughter home from the hospital, a simple nasal aspirator bulb was the thing that kept her congested airway clear. When it wore out and Linda went looking for a replacement at the pharmacy, she couldn’t find one with the same suction power or quality. That gap became the idea behind BoogieBulb — a medical-grade infant nasal aspirator Linda founded in 2008 and built into the first company to sell one directly to consumers. “My experience with Waters Business Consulting has been great,” said Linda Foss, Founder & Owner of Boogie Bulb. “John really helped me understand my financials which helped me set up my books correctly so I was better able to understand my profit margins. The financial operations component of my business was a learning curve for me, and John’s help and insight set me up for success. I highly recommend this consulting group.” Fast Growth, Fuzzy Numbers Boogie Bulb gained traction quickly, landing in major retailers and on Amazon — but Linda’s grip on the financial side of the business hadn’t kept pace with its growth. She lacked a clear pricing strategy and a solid understanding of her true acquisition costs, which made it hard to see her real COGS, gross margin, and net profit margin, especially once e-commerce fulfillment costs and service fees were factored in. Marketing was another blind spot: Linda needed help driving traffic to both the Boogie Bulb website and its Amazon listing, and needed a plan to scale the product responsibly. Complicating matters further, an individual she’d outsourced marketing to had wrongly assumed the role of a business partner, leaving Linda to navigate how to dissolve that implied relationship. Turning Financial Fog Into Financial Clarity Waters Business Consulting Group started by digging into Boogie Bulb’s revenue trends and manufacturing costs to determine the sale price that would optimize gross profit margins and actually produce net profit. The team calculated Linda’s true customer acquisition cost by analyzing advertising spend, customer counts, website analytics, units sold, and revenue — then established a clear break-even point for the business. With the financial picture in focus, the team helped Linda determine the best price points and tiered pricing structure for wholesale distribution, and served as a sounding board she could turn to for everyday business decisions. Waters Business Consulting Group also helped Linda work through and resolve the implied partnership relationship that had complicated her marketing arrangement, and connected her with trusted resources for trademarks and website development. Tripled Revenue and a Stronger Brand The clarity paid off directly in growth. Company revenue nearly tripled from 2014 to 2017, driven by a much clearer understanding of COGS per unit and the pricing needed to achieve the highest possible margins. Boogie Bulb gained real exposure in the marketplace, built a stronger brand identity, and capitalized more effectively on seasonal sales trends. The team also worked with Linda to evaluate the viability of distributing and selling the product commercially through brokers. With the outsourced marketing relationship dissolved and cash flow improved, Linda was able to reinvest in further improving the product itself. Waters Business Consulting Group also helped identify potential merger and acquisition opportunities for Boogie Bulb and provided guidance on how to approach negotiating them. Need Clarity on Your Own Numbers? If pricing, margins, or acquisition costs feel more like guesswork than a strategy, you’re not alone — and it’s fixable. Schedule a free consultation to get a clearer financial picture of your business. Contact Waters Business Consulting Group to schedule your free consultation.

Read More »
Web design stock photo

What is a PEO Service and Does My Small Business Need One

Payroll, benefits, compliance, workers’ comp: the HR side of running a small business can eat up hours you don’t have. A Professional Employer Organization, or PEO, might be the answer, but it’s not the right fit for every business. Here’s what a PEO actually does and how to know if your company needs one.

Read More »
Failure illustration

Beware Entrepreneurs, This is Your Biggest Failing Point (but You Can Get Past It)

Ask entrepreneurs what their biggest enemy is and you’ll hear about self-doubt, lack of capital, or too little focus. But surprisingly, one of the most counterproductive traits is an unshakeable belief that they can make any relationship work — even the ones that clearly aren’t. Sometimes ending a bad business relationship is exactly what opens the door to a healthier one. Here’s how to know when it’s time to let go.

Read More »

Imagine Selling Your Business…

How Would Your Life Change?

You didn’t start your business just to stay busy—you built it to create freedom, security, and options for yourself and your family. Selling your business can be life-changing, but the real question is whether you’re intentionally building toward that outcome or simply leaving it to chance.

Sign up below for a free consultative session to learn what your business could be worth today and in the future! 

Thank you for your interest in learning what your business is worth. We will be in touch shortly.