Business Education

Could Your Business Survive Morristown-Like Conditions?

Contrary to popular belief, Valley Forge wasn’t the worst winter the American Continental Army faced during the War for Independence. The revolution against Britain posed many challenges, but perhaps the worst was experienced in Morristown, New Jersey. During the 6-month deployment, temperatures only rose above freezing for two days, it even snowed in May. Chilled to the bone and without food, some soldiers wrote in their diaries they built fires not only for warmth but to cook and eat their own shoes. Conditions were so bad, that extreme hunger and starvation, along with a lack of provisions and building supplies, caused many infantrymen to either starve to death, contract disease, desert, or plot a mutiny.

Morale became so low the camp devolved into extensive chaos, forcing George Washington to order the execution of eight men. They were marched to the gallows, where fresh graves and open pine coffins lay right in front of them. Just as the nooses were being put around their throats, a junior officer emerged from Washington’s quarters and yelled, “Reprieve, reprieve, reprieve!” Quickly after, seven of the prisoners were set free, but one desperate, unfortunate soul, was hanged to death in front of the entire camp that day.

While Valley Forge is the most recognizable historical event, when it comes to prolonged suffering, Morristown was markedly worse. One could argue the siege of Charleston rivaled such trying times given the sheer terror unleashed. Residents of the city faced for 40-plus days as the British bombarded the town day and night. The Continental troops, severely and woefully outnumbered, tried to hold the Red Coats off, but to no avail. Eventually, commander General Benjamin Lincoln was forced to capitulate and had no choice but to surrender.

Obviously, the American colonists persisted in their move for Independence against the crown, and today, the United States is the most powerful and prosperous nation on the planet. But it didn’t happen without great sacrifice and perseverance through extraordinary circumstances. The country has experienced at least a few huge economic downturns. Business cycles that were so bad, they forced several companies to shutter their doors forever.

7 Strategies for Small Businesses to Survive During Lean Economic Times

While you probably won’t experience such extreme circumstances, a struggling economy can bring harsh times. Small businesses often face significant challenges during lean economic times. However, with strategic planning and thoughtful decision-making, they can navigate these difficult periods and emerge stronger. Here are some key strategies for small businesses to survive and thrive during economic downturns:

1. Manage Cash Flow Prudently

Cash flow is the lifeblood of any business, especially during tough economic times. To manage cash flow effectively:

Monitor cash flow regularly. Keep a close eye on your cash flow statements to understand where money is coming from and where it’s going.
Delay non-essential expenses. Postpone any non-essential expenditures and focus on spending money on what keeps the business running.
Improve receivables. Encourage prompt payment from customers by offering early payment discounts or tightening credit terms.

2. Cut Costs Wisely

Reducing expenses without compromising the quality of products or services is crucial:

Negotiate with suppliers. Talk to your suppliers to get better deals or extended payment terms.
Reduce overheads. Look for ways to reduce overhead costs, such as downsizing office space, reducing energy consumption, or transitioning to remote work if feasible.
Outsource non-core functions. Consider outsourcing non-essential functions like IT, payroll, or marketing to reduce staffing costs.

3. Diversify Revenue Streams

Relying on a single source of revenue can be risky during economic downturns:

Expand product/service offerings. Introduce new products or services that complement your existing offerings.
Explore new markets. Identify and target new customer segments or geographic areas.
Leverage online sales. If not already, establish a strong online presence to reach a broader audience and increase sales.

4. Enhance Customer Relationships

Maintaining and strengthening relationships with existing customers can provide stability:

Communicate regularly. Keep in touch with customers through email newsletters, social media, and other channels to keep them engaged and informed.
Offer value. Provide exceptional customer service and value-added services to retain loyal customers.
Seek feedback. Actively seek customer feedback and use it to improve your products and services.

5. Optimize Inventory Management

Effective inventory management can free up cash and reduce waste:

Just-in-time inventory. Implement just-in-time inventory practices to reduce holding costs and minimize excess stock.
Use inventory management software. Leverage technology to keep track of inventory levels and make data-driven decisions.
Negotiate with suppliers. Arrange for smaller, more frequent shipments to keep inventory levels low and responsive to demand changes.

6. Invest in Marketing and Branding

Cutting back on marketing may seem logical during tough times, but it’s important to stay visible:

Utilize cost-effective marketing channels. Focus on digital marketing channels such as social media, email marketing, and content marketing to reach customers cost-effectively.
Enhance your brand. Strengthen your brand’s presence and reputation to stand out from competitors.
Measure results. Track the effectiveness of your marketing efforts and adjust strategies as needed.

7. Seek Financial Assistance

Explore available financial assistance to maintain liquidity:

Government grants and loans. Look for government programs offering grants or low-interest loans to small businesses.
Line of credit. Establish a line of credit with your bank to provide a financial cushion in times of need.
Crowdfunding. Consider crowdfunding platforms to raise capital from a broader community of supporters.

And here’s a bonus tip: adapt and innovate. Keep in mind that flexibility and innovation can help small businesses stay relevant by embracing technology. You can implement new technologies to improve efficiency and customer experience. Also, be open to adjusting your business model to meet changing market demands and consumer behavior. What’s more, stay Informed. Keep abreast of industry trends and economic forecasts to make informed decisions.

By implementing these strategies, small businesses can better navigate lean economic times, avoid going out of business, and position themselves for future growth. Remember, resilience and adaptability are key to weathering economic storms and coming out stronger on the other side.

Want to Accomplish More?

Do you want your company to grow faster and earn more while you spend more time with your family doing all the things you started your business to do?

We can make that dream a reality. Give us 30 minutes and we will show you how to get your life back. Skeptical? Good! Put us to the test.

You can call us for your free appointment at 480-636-1720, or, if you prefer, Waters Business Consulting Group to learn more about us and the services we offer.

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How Entrepreneurs Can Strategically Deal with the Key Personnel Dependency Trap

February 15, 2024 No Comments

How Entrepreneurs Can Strategically Deal with the Key Personnel Dependency Trap Small businesses often rely on a few key individuals whose knowledge, skills, and experience are vital to the company’s success. The loss of such a key person can be devastating, especially when they possess specific knowledge or skills that are not easily transferable or replaceable. The Key Person Dependency Risk Imagine this: your small business thrives thanks to a key employee – let’s call them the “key holder” – who possesses unique knowledge or skill set crucial to your operation. But then, the unthinkable happens: they leave. Whether through planned retirement, unexpected departure, or unforeseen circumstances, their absence creates a gaping hole, leaving you wondering, “Where do we even begin?” All right, don’t go into a panic. While losing a key holder can feel like a devastating blow in the immediate moment, you as a small business owner have weathered similar storms before. So, here’s a roadmap to navigate this challenging situation that you can follow and restore order: 1) Assess the Damage Identify critical knowledge. Start by mapping out the specific knowledge and skills the departing key holder possessed. What processes did they manage? What information did they hold? Involve other team members to ensure a comprehensive understanding. Evaluate impact. Analyze the potential consequences of their absence. Which areas will be affected the most? What could go wrong if this knowledge remains inaccessible? Take some time to quantify the potential risks to prioritize your response. 2) Take Immediate Action Secure existing information. Before anything else, prioritize safeguarding critical information. Collect all documents, notes, passwords, and resources linked to the key holder’s expertise. Create a central repository for easy access and prevent accidental deletion. Communicate internally. Inform your team about the departure and express appreciation for the key holder’s contributions. Acknowledge the challenges but emphasize your commitment to overcoming them together. Open communication fosters team spirit and resilience. 3) Long-Term Solutions Knowledge transfer. If possible, initiate a knowledge transfer before the key holder leaves. Encourage them to document processes, create training materials, and mentor colleagues to pass on their expertise. This may require incentivizing their participation. Seek external resources. Consider hiring consultants or freelancers with similar knowledge to bridge the gap temporarily. Leverage external expertise while building internal solutions. Upskill existing employees. Identify team members with potential and invest in training programs to develop their skills in the lost expertise area. This fosters loyalty and builds internal capacity for the future. Embrace alternative solutions. Explore technology or software that can automate previously manual tasks handled by the key holder. Consider if digitalization can replace or mitigate the knowledge gap. Remember Be proactive, not reactive. Start planning for potential departures before they happen. Cross-train employees and document crucial processes to mitigate future risks. Invest in your team. Empower your employees by encouraging initiative, providing continuous learning opportunities, and fostering a knowledge-sharing culture. Seek support. Don’t be afraid to ask for help. Industry associations, professional networks, and business mentors can offer valuable guidance and resources during challenging times. Losing a key holder can be a daunting experience, but it doesn’t have to spell doom for your small business. By taking swift action, fostering a collaborative environment, and investing in your team’s growth, you can overcome this hurdle and emerge stronger, more resilient, and prepared for future challenges. Want to Accomplish More? Do you want your company to grow faster and earn more while you spend more time with your family doing all the things you started your business to do? We can make that dream a reality. Give us 30 minutes and we will show you how to get your life back. Skeptical? Good! Put us to the test. You can call us for your free appointment at 602-435-5474, or, if you prefer, send us an email. You can also visit us at Waters Business Consulting Group to learn more about us and the services we offer.

Effective Ways to Deal with an Unpredictable Schedule

June 3, 2021 No Comments

An unpredictable schedule is a chaotic one. And, it can confuse and/or frustrate anyone who experiences such uncertainty. After all, it’s better to know what’s coming and have a heads-up, in order to be prepared. But, that’s not always the case and it can wreak havoc psychologically and emotionally. Eventually, an unpredictable schedule can lead to total burnout. So, read on to learn some of the best ways to cope and take control of an otherwise unpredictable schedule. Chaos is Counterproductive Some entrepreneurs claim they really like uncertainty and the surprises associated with “going with the flow.” At least, they may say this to others, but when it comes down to it, aren’t very keen on unpredictable schedules. They’d much rather have their days planned out in order to maximize their productivity and budget their time wisely. These things can’t really be accomplished when schedules fluctuate too much. It’s just not feasible to effectively plan and execute when every little thing is completely on-the-fly. Workers at the top and bottom of the economic spectrum feel the loss of control dearly, and technology is often the culprit. Whether it’s a buzzing smartphone or software that tracks our whereabouts, the more hard to predict our schedules become, the less real flexibility many of us have. —Harvard Business Review Although this may work in a micro sense, like during the course of an ordinary day that’s gone a bit awry, or during free time, such as vacation, a truly unpredictable schedule is tumultuous. And this breeds confusion, anxiety, as well as a sense of being out of control. Those simply aren’t good emotions to experience while running a business, so it’s necessary to make adjustments in order to produce a more predictable schedule. Effective Ways to Deal with an Unpredictable Schedule The business owners who succeed not only have a vision, but an actionable plan to follow. Of course, it’s not possible to plan out every scenario. But, it is advantageous to take as much control as you can. Fortunately, there are effective strategies for dealing with an unpredictable schedule: Structure your non-work day. The very first thing you need to do is begin structuring your non-work time. While this might seem strange, it helps you to build a healthy habit and there’s no better place to start than your non-working days, which are often free-for-all situations. If you can put even a loose schedule to your non-working days, you can most certainly do that in the office or out on the road. Establish work-related boundaries. One of the most difficult things for any entrepreneur to do is establish boundaries between their free time and their work time. Business owners, by their very nature, are concerned about their companies well-being and take every opportunity to ensure that it’s running properly. But, this all too frequently leaves to work intruding into free time, which can severely detract from personal relationships, particularly when it comes to spouses and children. So, set boundaries for your work and personal times in order to maintain a healthy balance. Allow for work flexibility and continuity. If your schedule changes quite substantially from day to day, that’s okay too. Instead of scheduling and entire day from one appointment or task to another, set aside blocks of time and prioritize accordingly. This way, you’ll be able to accomplish what you most need to, when you are able, instead of trying to pound a square peg into a round hole. Reward yourself when you accomplish goals. As always, it’s a good idea to reward yourself when you accomplish a goal, be it big or small. Part of the process can be redefining or redesigning your schedule to be more predictable and therefore, allow you to be more productive. What other suggestions do you have? Please take a few minutes to share your own thoughts and feelings so that others can benefit from your experiences and perspective! Interested in learning more about business? Then just visit Waters Business Consulting Group.

Alex Jones, InfoWars, Facebook, Twitter, and YouTube — Why it’s All Gone So Bad

October 10, 2018 No Comments

Alex Jones is all over the news. His controversial content sparked a national conversation about free speech. And, social media corporations have received public pressure to remove the conspiracy theorist’s presence. They’ve mostly complied. Regardless of what you think about the man, it not only brings up the issue of free speech but also puts another dynamic at the forefront. That is the age-old saying, “One bad apple can ruin the bunch.” Or, in this case, how these various social networks put themselves in an untenable condition. How One Bad Employee can Damage a Company The real crux of the matter comes down to the fact that social sites do police and prohibit certain types of content. (Violent images, pornography, and more.) But, we’ve seen that just one user can easily tarnish the reputation of the entire platform. The same holds true for business. A bad employee can utterly damage a company. Once the damage is done, it becomes an even larger issue. There’s that one person on your team — the bad apple who has nothing positive to say, riles up other team members, and makes work life miserable. If you can’t fire him, how do you respond to his behavior? What feedback do you give? How do you mitigate the damage he inflicts? —Harvard Business Review.org All it takes is a single instance of an egregious behavior. Or, a pattern of bad practices that go without correction. This is why Disney parks enforce so many employee behavior rules. The theme parks are selling experiences. And, all it takes is one bad encounter to absolutely ruin a whole family’s trip. Because, that’s what they’ll most remember — the bad stuff. If you don’t believe this, just look at the statistics about how many people an unhappy customer will tell their friends about a bad experience. It’s double, even triple, the number of people a happy customer will tell others about a good experience. 3 Ways to Prevent Employees from Ruining Your Business If you sense or have already encountered a situation where an employee is damaging your company, you must take action immediately. Here are some effective ways to prevent employees from ruining your business: Privately deal with the bad behavior. Once it’s happened, you can’t ignore it. Bring the employee in for a private chat. Have an honest talk about the circumstances and give positive guidance. Then, follow up periodically to ensure things are going well. Regularly monitor everyone for toxic behavior. Yes, one bad apple will ruin the bunch. And, this goes for employees. Bad attitude easily spreads throughout a business’ culture. So, keep your eyes open and listen for any negativity. Encourage team members to openly recognize one another. It’s not just on you as the leader. Encourage employees to praise each other and encourage one another when appropriate. The more positive the environment, the better. How do you deal with bad employees? What methods are the most effective? Please comment and share your thoughts and experiences! Interested in learning more about business? Then just visit Waters Business Consulting Group.