Author of the bestselling book, BlindSpots – Why Good People Make Bad Choices, and holds the highest certification recognized globally by the speaking industry, the Certified Speaking Professional. An award-winning sales professional, he built one of the largest Century 21 offices in America, then developed and sold a dot-com startup. In 2004, he spent 33 months in federal prison for a crime he didn’t knowingly commit. There he studied Cognitive Psychology and recognized — then deeply researched — the blind spots that lead to his predicament. Today Kevin and his team expose the invisible barriers that impact culture, operations, training, sales, service and leadership in order to drive optimum performance and profitability.